Production Support

Job Title: Production Support

Work Location: Alpharetta, GA

Duration: Long Term Project

Skills:

• Ability to work independently and be productive. Be able to report on your statprogress efficiently.
  • Windows / Unix (various versions). Productivity in working between both environments.
  • Multi-tasking – the ability to handle/queue multiple requests and work efforts.
  • User/Group Management - Understand how Unix/Windows works with ADOM for user and application privileges.
  • Basic understanding of PBRUN / Cyberark and how it functions between systems local/global user accounts – how applications interact with local vs global accounts.
  • Able to reverse engineer / breakdown / enhance legacy scripts written in KSH, .CMD, VBScript, and other legacy ETL scripting languages. Be able to translate into future established tools.
  • Advanced knowledge on Oracle, SQL, PLSQL Plus, and development tools that allow you to create/troubleshoot/debug SQL. Knowledge on PL SQL Loader.
  • Knowledge on Teradata – how to access and interface with it, as well as building SQL/scripts and using tool sets such as fast export.
  • Unix skills – such as development/scripting using .KSH, environment variables. Expert knowledge in user/app permissions and how to navigate and work in a productive manner.
  • Knowledge in tools that allow Unix/X ui interfaces. Knowledge on utilizing CFI/FTP functionality.
  • Knowledge in IBM Datastage. Understand how it works. Be able to support existing and new projects. There is a need to be able to convert existing legacy jobs into more streamlined jobs which require less support.
  • Support – be able to support and maintain production systems. Because this requirement is for a business-critical system, there may be times where you are required to support it outside of normal business hours.
  • The knowledge and understanding to startup/restart and debug application specific issues related to our production servers. For example, if there is a production outage in a server related to COGNOS or Datastage, you must be able to help support it.
  • Knowledge in COGNOS. Understand its architecture, how to use it efficiently, and to offer suggestions on how we can make our environments better.
  • Analytics – be able to support and build reporting/analytic solutions in COGNOS, as well as through database technologies.
  • Know how to work with and troubleshoot database technologies using Amazon Web Services (AWS).
  • Know how to configure Oracle databases appropriately.
  • Expert knowledge in building COGNOS Framework packages, and how to deploy them in sandbox/production environments.
  • Moderate knowledge in understanding and supporting IIS (Internet Information Systems)
  Skills Breakdown
  Operating Systems: Unix / Windows
  Databases: Oracle (primary) Teradata (primary) SQL Server, AWS
  Database Tools: SQL Plus, SQL Developer, PL SQL Loader, Teradata Fast Export, Teradata Studio
  Languages/Functions: KSH, CMD, VBScript, Crontab, Scheduled Tasks, ADOM, PowerBroker, CyberArk, Java, Python
  Software: Datastage, Director, Framework Manager, COGNOS

Thanks,
Rajkumar,
Ph: x 105