Business Analyst

Overview

On Site
$42.50 - $50.50 hourly
Contract - W2
Contract - Temp

Skills

Mapping
FOCUS
Collaboration
Customer Facing
Usability
Customer Experience
Business Readiness
Training
Analytics
Optimization
Business Plans
Data Analysis
Use Cases
Writing
Acceptance Testing
Documentation
Health Care
Fiserv
Decision-making
User Research
Competitor Analysis
Communication
Presentations
Microsoft Excel
Microsoft PowerPoint
Microsoft Visio
JIRA
Agile
Management
Testing
Content Management Systems
Database
A+
Business Analysis
Scrum Product Owner
Artificial Intelligence
Messaging

Job Details

RESPONSIBILITIES:
Kforce has a client that is seeking a Business Analyst in Westlake, TX.

Key Tasks:
* Business Analyst will bring the voice of the customer to the squad through customer journey mapping and feedback loops to focus the team on delivering business solutions with the highest customer and business value
* Work closely with the Product Owner (Squad Leader) and squad to build, prioritize, and maintain the product backlog
* Collaborate with design, business, and technical team members to define requirements and identify dependencies and risks
* Handle customer-facing content and messaging to optimize usability
* Perform acceptance testing to ensure the team delivers a seamless customer experience that meets business requirements
* Support business readiness, deployment, and solution enablement (e.g., demos, training, procedures, and communication)
* Apply analytics for continual optimization of the product and business plan

REQUIREMENTS:
* Bachelor's degree required
* 7+ years of demonstrated ability in an analyst, technology, or product role, passionate about digital solutions
* Proven experience working in Agile product execution and delivery involving business, design, and technology teams
* Expertise in various business analysis methodologies and techniques, including data analysis, use case development, story writing, user acceptance testing, and product documentation
* Solid experience of healthcare cards, including FISERV
* Dedication to customer needs and frequently delivering high-business-value features
* Experience using data to find opportunities and drive decision-making; May have conducted user research or competitive analysis
* Excellent listening, communication (verbal and written), influencing, and presentation skills
* Self-motivated, problem solver with flexibility to adapt to frequent changes
* Highly skilled in MS Word, Excel, PowerPoint, Visio; Experienced with Jira or similar Agile backlog management and testing tool; Experience with content management systems, querying back-end databases and/or interpreting logs is a plus
* Certified Business Analysis Professionalx (CBAPx) certification or Certified Scrum Product Owner certification preferred
* Working knowledge of Health Savings Accounts (HSA) and Flexible Spending and Reimbursement Accounts (FSRA) is preferred

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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