Overview
Skills
Job Details
Job Title ServiceNow Developer
Location 90 Church St #9, New York, NY 10007
Duration 6+ Months
Job ID - RITM0145776
Working Hours: 35 hrs/week
Onsite Position
Description of Work & Skills Desired
Seeking one ServiceNow Developer that will be responsible for the design and implementation of technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and the Organization. The ideal candidate is a technical expert in ServiceNow and takes pride in designing best in class solutions that push the boundaries of platform capability. Understanding best practice configuration principles within ServiceNow and have an adept understanding of the delicate balance between configuration and customization and the risks posed to the platform are critical for this role.
Preferred Skills
5+ years of experience working in a waterfall and agile development.
5+ years of experience with ServiceNow ITSM, ITOM, ITBM, PPM, Service Portal, and Employee Portal modules.
Ability to work individually or with a team.
CSA, CAD, CIS ITSM, CIS ITOM, or CTA preferred certifications.
Experience supporting the customization, administration, and configuration of the ServiceNow tool.
Experience with documentation software (e.g., Microsoft Word, Excel, Project, Jira, PowerPoint, Visio).
Experience with HTML5, CSS, AngularJS, JavaScript, Web Services, PowerShell, Shell Script, Jelly, and Glide APIs.
Configuration/customization experience on various ITSM, ITOM, ITBM, and Core ServiceNow platform capabilities.
Experience with Automated testing Framework and Guided Tour Designer.
Protocol: TCP/IP, Ethernet, FTP, SSH, T1, Firewalls.
Experienced with databases from SQL to NoSQL databases tools.
Experience with Vancouver release.
Experience with BACCM.
Hands on experience building and using APIs in the ServiceNow platform.
Experience with RDBMS tools, data modeling, and CSDM.
Experience with CMDB, Discovery, Orchestration, Service Mapping tools in ServiceNow platform.
Experience with Asset Management, Event Management, Scoped Applications, Performance Analytics.
Prior experience with integrating ServiceNow to other applications and ability to adapt existing methods and procedures to create possible solutions to complex problems.
Ability to plan resource requirements from high level specifications and the ability to convert them to technical specifications.
Work with external non-full-time staff and manage their time accordingly and maintain good working relationship.
Strong communications skills and the ability to explain complex concepts in plain language.
Experience working in a large government agency
Working knowledge of Discovery and Application Dependency mapping with tools such as Application Dependency Mapping (ADM), SolarWinds Server & Application Monitor, Dynatrace or Device42
Working knowledge of ITIL Foundations concepts
ITIL v3 Foundation Certification
Understanding of SDLC and Agile development
Tasks/ Duties
10% Configure and develop ITSM, SPM & other modules in ServiceNow platform with minimal oversight. 10% Create technical documentation describing solutions developed. 10% Adhere to the defined best practices and standards across the development team. 10% Collaborate with Business Analysts and others across IT to better understand the business need and propose options where possible. 10% Ensure requirements are clearly documented with the correct attributes, product assignment, and tracked throughout their lifecycle.
10% Provide input to the Project Manager to support effort estimation and support prioritization. 10% Support the planning, preparation, and execution of ServiceNow releases. 10% Support transition to production. 10% Help evaluate new ServiceNow releases and determine the business value provided. 10% Attend daily standup meetings and coordinate with other teams as required.
Why Choose Cogent? Cogent Infotech stands at the forefront of technology consulting and is recognized globally for its award-winning services. With our headquarters in Pittsburgh, PA, USA, we specialize in guiding enterprises through digital transformation, leveraging the power of emerging technologies such as Cloud Computing, Cybersecurity, Data Analytics, and AI. Our mission is to provide innovative workforce solutions that address the complex challenges faced by today s businesses.
As an ISO-certified firm and appraised at CMMI level 3, our reputation for excellence is well-established. We are proud to collaborate with over 70 Fortune 500 companies and more than 150 Federal C State agencies, delivering cutting-edge technology solutions that drive success.
Cogent is an equal opportunity employer. Cogent will not discriminate against applicants or employees based on race, color, religion, national origin, age, sex, pregnancy (including childbirth or related medical condition), genetic information, sexual orientation, gender
identity, military status, citizenship, or any other class protected by applicable law