Skills
ImplementationCustomer ServiceWhite Glove ServiceClient Service
Job Description
Implementation Specialist
6+ months temp to perm
Tempe, AZ or Maitland, FL or Miami, FL or Norfolk, VA
RESPONSIBILITIES:
At least three years of experience working in a client service/customer service environment
At least one year of business consulting experience, College degree, OR equivalent Military experience
Excellent time management and communication skills
Proficient using Microsoft Office
6+ months temp to perm
Tempe, AZ or Maitland, FL or Miami, FL or Norfolk, VA
RESPONSIBILITIES:
- Consult with clients to deliver a comprehensive solution
- Guide and drive the client towards the best solution for their business needs
- Analyze existing systems, interface requirements, business processes
- Partner with clients to understand their business and related needs
- Incorporate new processes, tools and approaches when recommending an solution
- Utilize broad knowledge to recommend solutions to the client when appropriate
- Understand client business issues and concerns and recommend and implement appropriate solution
- Build long term relationship and trust
- Interact/collaborate with associates in sales and customer service
- Exchange routine information with members of client project team, including priorities, timeliness, issues as they arise
At least three years of experience working in a client service/customer service environment
At least one year of business consulting experience, College degree, OR equivalent Military experience
Excellent time management and communication skills
Proficient using Microsoft Office