Help Desk Analyst

$25 - $28

Contract: W2, 3 Month(s)

  • 100% Travel


Help DeskServiceNowTicketing SystemsVPN

Job Description

Looking for a Hybrid Help Desk Analyst Local to Richardson, TX.

Job Details:
Job Title: Help Desk Analyst
Duration: 5 Months Contract to Permanent
Job Location: South Jordan, UT


Troubleshoots problems and provides or obtains a timely resolution
Answers calls related to PC and host applications, hardware capabilities and connectivity problems
Understands established service level agreements, and effectively works to meet or exceed those standards
Windows 10, MS Office 365, ServiceNow Ticketing System, iPhone and Android support, general hardware/software issues