IT Technical Business Analyst

Key Responsibilities

• Lead business analysis for enterprise integration initiatives.
• Collaborate with cross-functional teams to capture and document requirements.
• Facilitate workshops, stakeholder interviews, and requirement elicitation sessions.
• Analyze current systems and workflows to identify modernization opportunities.
• Translate business needs into technical specifications, user stories, and acceptance criteria.
• Support interface/integration management and configuration/reporting tasks.
• Assist in solution design, documentation, and data modeling.
• Coordinate and support User Acceptance Testing (UAT).
• Manage requirements traceability and change control throughout the SDLC.

Tools & Technologies

• Microsoft Suite: Word, Excel, PowerPoint, Visio, MS Project, SharePoint, Teams
• Requirements Management: Jira, Azure DevOps, Confluence
• Data Tools: SQL, Power BI, Tableau, Power Automate
• Process Modeling: Lucidchart, Visio
• Collaboration: Microsoft Teams, Outlook

Required Skills

• Strong communication and documentation skills
• Analytical thinking and problem-solving
• Group facilitation and stakeholder engagement
• Adaptability in dynamic environments
• Basic technical knowledge and standard analysis techniques

Experience & Education

• Minimum 4 years as a Business Analyst
• At least 2 years in a Lead BA role
• Experience with systems integration and Agile/hybrid environments
• Preferred: BA/BS in Business, Economics, Statistics, Mathematics, or Computer Science
• Relevant experience may substitute formal education