Director, Client Account Management & Business Development - Public Sector

Full Time



    Job Description

    Meet our professionals

    CGI USA - Best version of me

    Position Description:

    We are seeking a Director Consulting Services (Client Account Management & Business Development) - Public Sector to join our CGI team in Phoenix, AZ!

    The best version of you starts with a willingness to evolve and continually challenge yourself!

    This is an exciting opportunity to lead a portfolio of engagements for our state and local government clients.

    You will have senior management responsibility with a significant focus on business development and delivery of consulting/products/services to our clients.

    You will also manage a sub P&L, client relationships and members while maintaining profitable growth year over year. We come together as teams with a diversity of backgrounds to solve the complex business and IT challenges with comprehensive services for leading organizations around the world.

    We are a global company of owners who shape the direction of our company and our own careers. CGI is one of the few end-to-end consulting firms with the scale, reach, capabilities and commitment to meet clients' enterprise digital transformation needs. Our 90,000 consultants and professionals work side-by-side with clients in 10 industries across more than 400 locations worldwide.

    Our ideal candidate should possess deep public sector experience, specifically in the field of IT, selling consulting services, IP, and delivering IT solutions to clients in the greater Phoenix metropolitan area.

    You will be responsible for bringing solutions and thought leadership to our clients, work well in collaborative environments, be highly motivated by delivering excellent services to our clients and ensuring their satisfaction. Together we achieve meaningful results for our clients, invigorate the lives of our colleagues, and work to strengthen the communities we call home.

    As the DCS, you will have an opportunity to grow and lead a team of directors, senior consultants, and consultants that will be part of your business development and delivery organization.

    You will lead strategic pursuits, guide proposal building and orals presentations to create business solutions based on client requirements and market-driven business enhancements. Your team will take accountability for the winning of competitive proposals and the successful executions of assignments, projects and large delivery programs coordinating with local and global delivery centers.

    Employ and leverage your experience and creativity to design, propose and execute solutions for complex client problems in advanced business and technology environments.

    Your future duties and responsibilities:
    • Overall accountability for prospecting new clients, growing a portfolio of engagements, and successfully delivering service to our clients.
    • Develop a strong pipeline of opportunities within new and existing accounts within the portfolio.
    • Provide industry thought leadership through publications, social media, and client relationships.
    • Leverage strong existing network to drive new opportunities and client relationships.
    • Be the driving factor in proposals and evolve solution offerings.
    • Provide leadership to a team of professionals - both direct reports and via global delivery.
    • Ensure success of engagements using global delivery and vendor partners.
    • Manage client satisfaction in partnership with account management teams.
    • Apply delivery and customer management best practices.
    • Apply member management best practices such as succession planning, member performance reviews, and professional development plans.
    • Contribute to business strategy and budget planning.
    • Manage profitability of engagements.

    Required qualifications to be successful in this role:

    A minimum of 10 years of experience in leading medium to large teams of IT professionals
    • At least 10 years of experience defining, selling and delivering complex business transformation technology solutions, including systems integration.
    • A minimum of 5 years of experience managing a P&L within a consulting organization (or a significant management role within a practice) with a focus on both sales and delivery.
    • Demonstrated ability to define strategic plans and implement a growth strategy in a consulting services environment.
    • Results oriented business leader with solid understanding of budgets, forecasting, planning, P&L's, complex pricing models, and complex contracts management.
    • Proven experience building and maintaining relationships with C level client executives with a goal to become their trusted advisor.
    • A keen, flexible and solution-oriented intellect; superior conceptual thinking, analytical, and problem-solving skills.
    • Strong communication skills, both verbal and written, at all levels.
    • Strong and balanced attention to detail and quality.
    • Bachelor's degree required. Master's degree is a plus.
    • Ability for periodic travel as required.

    • Experience in health and human services
    • Experience in Enterprise Resource Planning (financial management, human resource management, budgeting, procurement, inventory/facilities management)
    • Experience in data governance, master data management, and data analytics
    • Experience in intelligent automation, including robotic process automation and artificial intelligence

    Minimum Education Required: Bachelor's Degree

    "CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to: skill set level; experience and training; and licensure and certifications. CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $134,500 - $235,400."

    At CGI we call our professionals "members" to reinforce that all who join our team are, as owners, empowered to participate in the challenges and rewards that come from building a world-class company. CGI's benefits include:
    • Competitive base salaries
    • Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category
    • 401(k) Plan and Profit Participation for eligible members
    • Generous holidays, vacation, and sick leave plans
    • Comprehensive insurance plans that include, among other benefits, medical, dental, vision, life, disability, out-of-county emergency coverage in all countries of employment;
    • Back-up child care, Pet insurance, a Member Assistance Program, a 529 college savings program, a personal financial management tool, lifestyle management programs and more


    • Account Management
    • Client Management
    • Portfolio Management

    What you can expect from us:

    Insights you can act on

    While technology is at the heart of our clients' digital transformation, we understand that people are at the heart of business success.

    When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees "members" because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today - one of the world's largest independent providers of IT and business consulting services.

    At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

    Ready to become part of our success story? Join CGI - where your ideas and actions make a difference.

    Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

    CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at . You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned.

    We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.

    All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

    CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.