Principal Consultant (Oracle Field Service Cloud)

Seeking an Oracle Field Service Cloud Principal Consultant. The role is required to work with business and IT teams at a customer s organization to lead Implementation of the Field Service solution. Responsible for owning and ensuring the implementation within schedule. An understanding of Call Center & Field Service operations along with the key operational metrics and performance indicators used to manage a Customer Service environment is a requirement.

Required Qualifications:

• Candidate must have 16+ years of experience with 10+ years of relevant experience in implementing Oracle Field Service cloud.
• Strong technology skills in Oracle Field Service Cloud
• Strong domain and process knowledge of Service & Field Service
• Ability to engage with different stakeholders, understand the core functional requirements, analyze the customer service and field service processes, and deliver an Oracle Field Service cloud-based solution.
• Ability to facilitate solution design sessions that evaluate potential design options, and balance business requirements against the program scope and timelines.
• Experience in other Service and Field Service Technologies like Oracle EBS Field Service or Siebel Field Service is desirable.
• Unable to Sponsor Visa.

Preferred Qualifications:

• Candidates with Oracle Certification in Oracle Field Service Cloud will be preferred
• Should have fluent communication skills, must have worked in Client facing roles
• Able to work in a fast-paced environment with a diverse group of people