Skills
Basic Qualifications: Bachelor's Degree in Computer S
Job Description
Please Note:-
- The client requires the candidate to go onsite to work 2 or 3 days a week.
Position Description
- Image, configure, deploy, and troubleshoot government workstations, laptops, and iPhones.
- Lift, move and set up workstations.
- Assist in the acquisition, installation, testing and evaluation of computer hardware and software.
- Maintain meeting room equipment, such as projectors, televisions, and teleconference equipment.
- Use a problem incident ticketing system.
- Diagnose and resolve problems in response to reported incidents using tools such as Active Directory.
- Administer files, print and database servers.
- Create "How to" documentation.
- All other duties as assigned or directed
Key Required Skills
- Installation and troubleshooting of hardware and software on workstations and laptops
- Active Directory
- Administer file
- Print and database servers
- Windows OS
- Microsoft
- Adobe tools
Requirements
Basic Qualifications
- Bachelors degree and 3+ years of experience in a training-related field.
- 3+ years of experience in the installation of hardware and software on workstations and laptops.
- 3+ years of experience troubleshooting hardware/software interface and interoperability problems relating to system patches, updates and enhancements on workstations and laptops
Required Skills:
- Experience with imaging, configuring, deploying, and troubleshooting government workstations, laptops, and iPhones.
- Experience lifting, moving, and setting up workstations.
- Ability to install, configure, and troubleshoot workstations and laptops.
- Ability to assist in the acquisition, installation, testing and evaluation of computer hardware and software.
- Experience with maintaining meeting room equipment, such as projectors, televisions, and teleconference equipment.
- Experience with using a problem incident ticketing system.
- Experience or ability to learn using tools such as Active Directory (AD).
- Experience with diagnosing and resolving problems in response to reported incidents using tools such as Active Directory.
- Experience with administering file, print and database servers.
- Ability to create "How to" documentation.
Desired Skills:
- Ability to multi-task
- Ability to work independently as well as team settings
- Ability to administer and troubleshoot Windows Operating Systems and various software packages, including Microsoft tools and Adobe.
- Strong problem-solving skills and excellent customer service skills.
- Experience working on government sites with the ability to learn government processes and procedures.
- Excellent communications skills
- Must be able to obtain a Public Trust