Business Systems Analyst - Payments Testing

Publix Super Markets, Inc. is the largest privately-owned food retailer in the nation with more than 1,200 stores and more than 200,000 associates throughout the Southeast. We are associate-owned, proud of our family atmosphere, and consistently named as one of the best companies to work for in America. We are largely debt-free and renowned for our financial performance as well as our premier customer service. Publix?s Information Services (I/S) department is located in Lakeland, Florida and Alpharetta, Georgia and employs over 1000 associates. I/S provides the information technology required for all Publix business units including retail stores and all office and warehouse environments. The Publix I/S mission is to maximize the value of information technology to Publix associates and customers. Please note, this is a hybrid position requiring 8 days per month on-site in Lakeland, FL.

Join Publix Technology - Where Innovation Meets Impact

Publix Super Markets, Inc., the largest employee-owned company in the U.S., is powered by a dynamic technology team of 2,100+ associates. We deliver modern, cutting-edge solutions to 1,400+ stores and over 200,000 internal team members across 8 states.

Whether you're passionate about IT security, platform engineering, architecture, software development, or infrastructure, we offer exciting career paths at every level - from internships to technical leadership.

Be part of a Fortune ?100 Best Companies to Work For? and help us build more than just great subs - build the future of technology for Publix.

Publix is seeking a qualified Business Systems Analyst/Project Manager to join our Payments Testing team. As a Business Systems Analyst, you will manage the project portfolio and partner with leadership to deliver payment solutions and enhancements. The most suitable hire for this position will be a candidate who is articulate and can demonstrate strong analytical, problem solving, planning, and time management skills.

Responsibilities:

• Collaborate with IT Delivery Managers, Senior IT Managers, and Directors to scope, plan, and oversee the execution of projects and programs.
• Support project leaders in refining plans and managing scope, budget, and timelines throughout the project lifecycle.
• Continuously assess and communicate project status, schedule, and budget to enable informed decision-making and accurate reporting.
• Provide tailored guidance and support to project leaders at all experience levels, adapting to the complexity of each initiative.
• Manage program-level budgets and effort tracking for large, multi-dimensional initiatives with precision and transparency.
• Administer vendor engagement processes for IT projects, including setup, cost tracking, status updates, invoicing, and closure.
• Ensure compliance with essential delivery processes such as information protection, procurement, access management, and contracting.
• Proactively identify risks and issues, escalate concerns, offer solutions, and implement corrective actions to safeguard project outcomes.
• Champion the use of Microsoft SharePoint for team collaboration and knowledge sharing.
• Build and nurture strong working relationships across IT teams, support functions, business stakeholders, and vendor partners.
• Develop efficient strategies for maintaining task-level data to support project and portfolio performance tracking.

#LI-JB1

• Bachelor?s degree in computer science, Information Science, Communications or other analytical discipline, or equivalent experience
• 1+ years of business systems analysis experience
• Knowledge of systems development and project management methodologies; and how they are employed to successfully deliver
• Strong teamwork and interpersonal skills; ability to effectively communicate verbally and in writing with peers, managers, customers, and vendor partners
• Proficient with Microsoft Excel, Word, Outlook, Teams, and SharePoint
• Competent determining priority and managing time and quality in the execution of multiple concurrent projects and assignments

• 3+ years? experience in the IT Industry in an analytical role, with responsibility for planning and executing projects Experience leveraging software tools designed to plan, execute, and monitor IT portfolios and projects, e.g., Clarity/Open Workbench, Microsoft Project / Project Server
• Experience with financial management including project budgets and temporary services across multiple projects, QDP financial tracking, OCP financial tracking
• Understanding of Agile development methodologies and Azure Dev Ops
• Knowledge of EFT Payment processing
• Knowledge of PCI rules and regulations
• Experience and knowledge of problem management, change management, and other Publix Technology processes

• Employee stock ownership plan that contributes Publix stock to associates each year at no cost
• An opportunity to purchase additional shares of our privately-held stock
• 401(k) retirement savings plan
• Group health, dental and vision plans
• Paid Time Off
• Paid Parental Leave
• Short- and long-term disability insurance
• Tuition reimbursement
• Free hot lunches (buffet-style) at facilities with a cafeteria
• Visit our website to see all of our benefits: