Help Desk Technician

Overview

On Site
$30
Contract - W2
Contract - Independent

Job Details

Busy 3rd party IT support company looking to add to their network / server tech support team. This is a temp to hire role, several candidates have work 3-5 years+. 

Pay in the $25-35/hr+ range depending on experience! .
 
RESPONSIBILITIES:

  • Provide technical phone support to customers in the diagnosis, troubleshooting and repair of network based issues for our product lines. Over the phone as well as remote troubleshooting support.
  • Provide technical consultations to customers and field-based sales and clinical support team about hardware, software and networking requirements and recommendations

 
KNOWLEDGE/SKILLS/ABILITIES:

  • Bachelor’s degree in technologies or equivalent in-depth specialized technical training/experience.
  • Looking for three (3) to five (5) years of recent hands-on experience in an IT and/or networking support role.
  • Must have experience in troubleshooting system integration and system compatibility issues.

 
Looking for people experienced in network & server support AND also have had some hands on electronics repair & troubleshooting. Very helpful to have the hands on experience when troubleshooting with someone over the phone.
 
Please submit resume to be considered, thank you!



...Pay Statement and Pay Transparency Laws: rate of pay listed is on a per hour basis. You will be entitled to health insurance once employed for 60 days and you must work 30 hours per week, on average, per month to enroll and maintain health insurance through Complete Staffing Solutions. Once both qualifiers are met you must complete the enrollment packet and your benefits will start on the first of the subsequent month. ..It is our policy to provide equal employment opportunity to all individuals regardless of race, color, sex, sexual orientation, religion, disability, age, veteran status, ancestry, national or ethnic origin or any other legally protected class. We are committed to a diverse workforce. We value all employees' talents and support an environment that is inclusive and respectful. We are strongly committed to this policy, and believe in the concept and spirit of the law. #toponehire

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