Systems Analyst

Description

Job Description Summary

The Systems Analyst is responsible for support of Incidents within the Colleague Solutions team with a focus on the Workday Application.

• Monitor support queues and provide application support for Workday.
• Review of incident data to ensure the completeness and quality of the information collected
• Clearly and concisely communicate with management on support issues.
• Documentation of and revision to existing processes, with the end goal of improving quality of services offered to customers by technology teams
• Update Documentation for Colleague Solutions Applications.
• Research metrics for root cause.
• Partner with Development team on remediation of Vulnerabilities
• Provides direction and training to other team members.
• Maintain CMDB for Colleague Solutions by working with Application Owners and Technology Partners.
• Additional project and process improvements as needed.
• Performs other duties as assigned

Basic Qualifications:

• Bachelor's Degree or equivalent work experience
• 1 or more years of analyst and/or IT experience with HCM Applications
• Experience with MS Office applications Word, Excel, PowerPoint, and Visio
• Intermediate IT troubleshooting knowledge and ability to solve issues in a timely manner

Preferred Qualifications:

• SQL
• Databases
• Data Modeling Tools
• ServiceNow
• Workday
• Knowledge of the creation and maintenance of SharePoint Sites
• Excellent communications skills; written and verbal.
• Ability to interpret data and communicate results effectively
• Experience with programming languages and software development
• Intermediate database skills, including working with data sets and pivot tables
• Flexible, accurate, highly organized, and pays attention to detail
• Ability to prioritize multiple assignments
• Ability to work independently and efficiently

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
Yes

Workplace Type:
Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.