Pega Administrator

Depends on Experience

Full Time

  • No Travel Required


  • Pega

Job Description

Pega Administrator

Skills Required:

  • Oversee the day-to-day operations of the Pega platform, ensuring its performance, stability, and availability
  • Lead technical projects aimed at improving the platform's performance and reliability
  • Implement and manage Pega upgrades to ensure the platform is up-to-date
  • Monitor and maintain the security of the Pega platform, ensuring compliance with security standards
  • Collaborate with other IT teams to ensure seamless integration with other systems and platforms
  • Provide technical support to internal teams and users, resolving any issues that arise
  • Develop and implement processes and procedures to improve platform performance and reliability
  • Manage and motivate a team of Pega administrators and developers, providing mentorship and guidance as needed
  • Serve as the primary point of contact for all Pega-related issues and inquiries, providing timely and effective resolution
  • A minimum of 5 years of experience in Pega administration and operations
  • Strong experience with Pega PRPC, Pega Rules, Pega Workflow, Pega Decisioning, and Pega case management
  • Strong project management skills and experience leading technical projects
  • Strong knowledge of SQL Server and WebSphere deployments
  • Excellent problem-solving and analytical skills
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team

Experience Required:

  • Technical expertise: A deep understanding of Pega Platform architecture, databases, servers, and network configurations is essential for a Pega administrator.
  • Problem-solving skills: Pega administrators need to be able to identify and troubleshoot technical issues quickly and effectively.
  • Communication skills: A Pega administrator must be able to communicate technical information to both technical and non-technical stakeholders, including developers, business users, and senior management.
  • Project management skills: Pega administrators need to be able to plan and execute projects, such as software upgrades, migrations, and new deployments.
  • Business process management: A good understanding of business processes and how they can be automated using Pega Platform is important for a Pega administrator.
  • Security: Pega administrators should be knowledgeable about security protocols and best practices for protecting sensitive information in the Pega Platform.
  • Scripting: Familiarity with scripting languages such as Java, JavaScript, and SQL can be helpful for Pega administrators as they may need to write custom scripts to automate tasks.