Pega Administrator

Pega Administrator

Skills Required:

• Oversee the day-to-day operations of the Pega platform, ensuring its performance, stability, and availability
• Lead technical projects aimed at improving the platform's performance and reliability
• Implement and manage Pega upgrades to ensure the platform is up-to-date
• Monitor and maintain the security of the Pega platform, ensuring compliance with security standards
• Collaborate with other IT teams to ensure seamless integration with other systems and platforms
• Provide technical support to internal teams and users, resolving any issues that arise
• Develop and implement processes and procedures to improve platform performance and reliability
• Manage and motivate a team of Pega administrators and developers, providing mentorship and guidance as needed
• Serve as the primary point of contact for all Pega-related issues and inquiries, providing timely and effective resolution
• A minimum of 5 years of experience in Pega administration and operations
• Strong experience with Pega PRPC, Pega Rules, Pega Workflow, Pega Decisioning, and Pega case management
• Strong project management skills and experience leading technical projects
• Strong knowledge of SQL Server and WebSphere deployments
• Excellent problem-solving and analytical skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team

Experience Required:

• Technical expertise: A deep understanding of Pega Platform architecture, databases, servers, and network configurations is essential for a Pega administrator.
• Problem-solving skills: Pega administrators need to be able to identify and troubleshoot technical issues quickly and effectively.
• Communication skills: A Pega administrator must be able to communicate technical information to both technical and non-technical stakeholders, including developers, business users, and senior management.
• Project management skills: Pega administrators need to be able to plan and execute projects, such as software upgrades, migrations, and new deployments.
• Business process management: A good understanding of business processes and how they can be automated using Pega Platform is important for a Pega administrator.
• Security: Pega administrators should be knowledgeable about security protocols and best practices for protecting sensitive information in the Pega Platform.
• Scripting: Familiarity with scripting languages such as Java, JavaScript, and SQL can be helpful for Pega administrators as they may need to write custom scripts to automate tasks.