Jr. Business Systems Analyst (REMOTE)

Overview

Remote
On Site
Hybrid
$100000 yr
Contract - Independent
Contract - W2
Contract - 6+ mo(s)

Skills

BSA
BUSINESS SYSTEM ANALYST
BUSINESS ANALYST
REQUIREMENTS GATHERING
CRM
SALESFORCE
DYNAMICS
HUBSPOT

Job Details

Junior Business Systems Analyst needed for a contract (possible contract to hire) opportunity with our client in Huntington Beach, CA.

Position is 100% remote as will never need to go into the office.

JOB DESCRIPTION

  • Identify IT objectives by studying business function, gathering user information, evaluating output requirements and formats.
  • Interface with employees of all levels on software application issues, enhancements, and planning strategies.
  • Leverage current software analysis methodologies to maximize the benefit of IT software investments across the business enterprise.
  • Provide software application feedback to 3rd party consultants, Software Developers and Help Desk Technicians.
  • Provide software analysis expertise with end users on software applications including but not limited to CRM, BI, ERP (Finance & Order Entry Systems) and the Corporate Web Sites.
  • Collaborate with IT technicians to ensure users have the correct access to Test and Production systems as appropriate prior to the start of analysis sessions.
  • Design and customize software application documentation as it pertains to end user specifications and new enhancements.
  • Report on common sources of technical issues or questions and make recommendations to IT Software Developers.
  • Document and socialize new software application features, key insights, and functionality as they become available. Attend & participate on EWL's behalf any 3rd Party Vendor Release Announcement and Planning meetings.
  • Provide easy access to new & existing application specifications via electronically secure IT space.
  • Provide re software analysis sessions with end users until all involved parties agree.
  • Work with business partners to elicit requirements and capture business needs.
  • Manage on-going relationships with business partners to drive satisfaction with IT.
  • Engage with end users to incorporate usability and user interface needs when designing application systems.
  • Communicate requirements and issues from end users to IT Software Developers or 3rd Party Vendors assigned to support new software features and functionality.
  • Conduct independent research on software applications to become familiar with the end user experiences.

QUALIFICATIONS
  • Bachelor's degree in a relevant field and 1 year of Business Analysis experience or working in an IT Department for 2+ years.
  • Broad IT experience in the following areas including Applications Development, Project Management, Quality Assurance and Data Flow Architecture.
  • Proven experience in Microsoft Word, PowerPoint, and Excel.
  • Excellent written, oral, and interpersonal communication skills.
  • Problem solving temperament.
  • Seasoned experience in generating process documentation.
  • Demonstrated analytical skills including experience eliciting requirements and testing.
  • Ability to conduct research into software application issues and products as required.
  • Ability to communicate ideas, interface, and present IT subject matters in a user-friendly language across the company including Sr. Executive Teams.
  • Highly self-motivated and self-directed, with keen attention to detail.
  • Able to prioritize and execute tasks in a quick-paced environment.
  • Strong customer service orientation.
  • Ability to work in a team-oriented, collaborative environment.

Platinum Resource Group is a professional level consulting firm, providing resources to Fortune 1000 client companies in the areas of technology, human resources, accounting, finance, business systems and supply chain, on a contract and interim basis. PRG has operations in Orange County, San Diego, Los Angeles and San Francisco. As a W-2 employer we offer our consultants direct deposit bi-weekly payroll, health, dental, vision benefits, paid holidays, and referral bonuses. #cb