Overview
Skills
Job Details
* 5+ years of experience with Oracle Cloud technologies, including Oracle Digital Assistant
* Strong knowledge of NLP, AI/ML concepts, and chatbot development
* Proficiency in JavaScript, Node.js, and RESTful API integration
* Experience with Oracle Integration Cloud (OIC), Oracle SaaS applications, and conversational AI platforms
Solution Design & Architecture:
* Define and implement ODA architecture aligned with business requirements and Oracle best practices
* Design conversational flows, intents, entities, and dialog components for optimal user experience
Development & Integration:
* Build and configure ODA skills, channels, and custom components
* Integrate ODA with Oracle SaaS applications (ERP, HCM, CX) and third-party systems via REST APIs and webhooks
Optimization & Maintenance:
* Monitor performance, troubleshoot issues, and optimize NLP models for accuracy and efficiency
* Implement analytics and reporting to measure adoption and effectiveness
Stakeholder Collaboration:
* Work closely with business analysts, developers, and project managers to gather requirements and deliver solutions
* Provide technical guidance and training to internal teams