Help Desk Analyst

Overview

On Site
$20 - $30
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 6 Month(s)
Able to Provide Sponsorship

Skills

Network+
McAfee
Computer Networking
TCP/IP
iPhone
iPad
Printers
Windows 7/10

Job Details

Job Position : Help Desk Analyst
Job Location : Des Moines, IA (Onsite)
Job Duration : 6 Months

Job Description :

  • This is an ONSITE position that requires a resource to be in the office 5 days per week. Limit submittals to local candidates.
  • Industry certification (A+, Network+, MCP, etc) Required 4 Years
  • 4 years of relevant experience and preferred education of 2 year degree or equivalent technical study Required 4 Years
  • Experienced in PC (desktop/laptop/thin client) support both desk side and remotely Required 4 Years
  • Windows 7/10 installation, patching, and troubleshooting Required 4 Years
  • Ability to troubleshoot issues with Microsoft 2019 Required 4 Years
  • Windows networking TCP/IP Configuration and troubleshooting Required 4 Years
  • Escalate issues to next level support and or management accordingly Required 4 Years
  • Ability to troubleshoot issues with Microsoft Edge and Google Chrome Required 4 Years
  • Demonstrated experience providing support with remote tools Required 4 Years
  • Ability to install and troubleshoot issues with a variety of in-house developed and 3rd party software Required 4 Years
  • Troubleshoot desktop and network printers issues Required 4 Years
  • Experienced in Google Workspace products Required 4 Years experience in Apple device support (iPad, iPhone) Required 4 Years
  • Experience with hard drive encryption preference for Bitlocker and McAfee Required 4 Years
  • Ability to modify system registry Required 4 Years

Regards

C. Mageshwari

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