Manager Infra Network Services

Depends on Experience

Full Time

  • Work from home

Job Description

Address: USA-MD-Hyattsville-8301 Professional Place Ste115
Store Code: Infrastructure-Network (5118708)

Retail Business Services, ranked No. 25 on Fast Company's 2022 100 Best Workplaces for Innovators, is the services company of leading grocery retail group Ahold Delhaize USA, currently providing services to five omnichannel grocery brands, including Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Retail Business Services leverages the scale of the local brands to drive synergies and provides industry-leading expertise, insights and analytics to local brands to support their strategies. We are committed to diversity, equity and inclusion and we foster a community of belonging where everyone is valued.For more information, visit https:// .

Primary Purpose:

The Network Security Engineering Leader will oversee the architecture, design, provisioning, project implementation, configuration, and management of a variety of network and security hardware and software tools, firewalls, routers, switches, proxies, network monitoring tools, and virtual private networks are among them (VPNs) leveraging Zero Trust architecture principles and methodologies.

The leader will provide expertise and leadership of network security architecture, solution engineering and operations and will work closely with the network platform/product owners to provide end to end support and delivery of all network security platforms and technologies.

The leader will take precautions to protect the underlying networking infrastructure from unauthorized access, misuse, malfunction, modification, destruction, or improper disclosure as they are the company's first line of defense against illegal access and other security threats from outside sources.

The leader will partner closely with the information security office (ISO) to define innovative and cost-effective network security solutions to protect ADUSA's entire network and technology landscape. The network security leader plays a critical role in network transformation journey to help pivot to a Zero Trust and SASE based borderless network for secure and reliable application delivery for fully hybrid workforce. In addition, this role provides insight and recommendations to inform the ongoing strategy for health and care of assigned security processes and tools.

The leader is accountable for proactive identification, management and escalation of compliance and operational risks through the execution of some or all the below identified activities. This role exercises judgment, influence and may constructively challenge leaders to support the Information Security Program objectives, balancing business strategy within RBS's risk tolerance.

The ideal candidate will be a highly motivated self-starter who can deliver results with minimal direction and excel at effective communication at various levels in the organization. This role will be responsible for providing leadership direction to attract, assess, develop, motivate, and retain a team.

Duties and Responsibilities:
  • Define and execute strategy for next-generation network infrastructure security strategy based on next generation SASE network security design principles
  • Shaping and executing the network security strategy for on-premises and public cloud environment
  • Tracking performance of the network security portfolio to ensure desired outcomes are achieved under budget and on time
  • Establishing policies, standards, and procedures pertaining to network security risk controls.
  • Serves as an escalation point for complex or unresolved technology security issues; manages escalated issues effectively or further escalates issues to senior management when appropriate; raises business risks associated with technical issues to senior management
  • Manages reports and documents drafted by team members regarding potential risks in different environments based on research findings and industry trends.
  • Deals effectively with ambiguous and unstructured problems and situations.
  • Provide assessments, monitoring, and reporting of information security risks
  • Work with business partners and colleagues to institute risk mitigating controls where necessary
  • Produces and/or oversees the development of independent risk management reporting for respective area(s) of coverage as input governance and management routines
  • Provides subject matter expertise to assist in establishing an annual learning plan, may be accountable for developing and delivering training content
  • Provides guidance information security-owned policies, standards, and procedures to ensure regulatory and operational risk requirements are appropriately addressed, inclusive of conduct risk as applicable
  • Contributes to or leads development of risk coverage plans, executes and / or oversees execution of independent risk monitoring, testing and risk assessments, communicates results
  • Ensures metrics are designed to measure key risks and control performance, monitors and reports on metric performance and breach remediation
  • Leads collaboration with technical teams to identify, resolve, and mitigate information security risk findings
  • Provides direction to team(s) (often dispersed globally between US and India), ensuring team members deliver work that meets customer requirements as well as internal team objectives
  • Communicates the vision for the overall function to team members, ensuring everyone understands the team's
  • Works cross-functionally to manage and organize work processes and ensure the most efficient and effective workflow of enterprise-level security programs
  • Leads the implementation of various information security projects to ensure strong governance and/or operations across Information Security at RBS
  • Leads efforts to document team processes, procedures and guidelines as needed to support operations and audit requirements
  • Reports against Objectives and Key Results (OKRs) that demonstrate the level of compliance with Information Security Management; provides feedback to help evolve the OKR strategy
  • Reviews the development of processes to best monitor different environments using security tools to identify threats and risks to the organization's network environment.
  • Experience building compelling dashboards and reports for executive reporting
  • Advanced analytical skills that demonstrate their ability to learn how to navigate systems, access data, reconcile numbers from various sources, identify discrepancies and understand drivers of change within data
  • Design and deliver firewall assurance solution that can provide enterprise grade firewall audit and rule management
  • Leverage automation to simplify and optimize security policies and enhance firewall rule performance
  • Delivery direct/indirect management and oversight for team of network security platform engineers that are specialized in Zero trust and SASE based architectures
  • Build, design and deploy solutions for micro-segmentation within data centers and cloud to achieve defense in depth strategy
  • Plan, engineer, and monitor the security arrangements for the protection of the network systems.
  • Identify, diagnose, and fix security concerns by testing for network vulnerabilities and collaborating with IT counterparts to review, test, and troubleshoot technology.
  • Configure and implement intrusion detection systems and firewalls.
  • Prepare detailed reports on assessment-based findings, conclusions, and recommendations for improving security.
  • Produce documentation to ensure that correct server and security infrastructure protocols and practices are in place.
  • Create, deploy, and enforce network security policies.
  • Manage and govern Managed Services Partners and vendor relationships related to security upgrades, installations, planning and operations
  • Stay abreast of Identifying current technology and methods that will improve the system's overall security.
  • Bachelor's Degree in Computer Science, CIS, Engineering Management, Business Administration, Cybersecurity, or related field (or equivalent work or military experience in a related field)
  • 10 years of IT experience with a broad range of exposure to all aspects of Network/Security/Infrastructure services
  • 5+ years of experience leading engineering and project delivery teams with or without formal direct report responsibility; this includes experience providing technical direction, thought leadership, coaching, and mentoring to team members
  • 8+ years of experience with network security services, tools, automation, delivery, and practices
  • In depth knowledge of Network Security Technologies, Services and Solutions to include Next generation firewalls, Network Access Control, Remote Access, SDN Infrastructure, Load Balancing / Application Delivery, SIEM, Virtual Private Networks, IDS /IPS, Web Application Firewall, and Cloud Security Platforms.
  • Lead the successful Implementation, configuration, and management of all Network Security Infrastructure, Services and Solutions
  • Develop, maintain, and drive the Network Security strategic roadmap based on business needs and company objectives
  • Oversee and facilitate the maintenance and support of all Network Security Infrastructure to ensure system security, reliability, performance, fault tolerance and high availability.
  • Execute key processes to include daily maintenance, hardware and software upgrades, patch management and routine system configuration
  • Engage vendors and IT teams to Identify, diagnose and resolve all Network Security Infrastructure incidents and problems.
  • Research and analyze emerging technologies. Evaluate, and recommend initiatives that deliver next generation security capabilities and architectures.
  • Implement and manage all phases of Network Security projects to include scope, planning, stakeholders, risk, resources, budgets, timelines, milestones, and deliverables
  • Partner with technology teams to develop, define and maintain network standards, baselines, architecture, and documentation. Maintain detailed designs, configuration templates, network diagrams and infrastructure requirements.
  • Create and implement technical support processes, metrics, SLAs, policies, and procedures.
  • Develop and maintain relationships with Technical Vendors, 3rd Party Business Partners and Service Providers. Ensure service providers perform contractual SLAs and service obligations.
  • Create and deliver reports and performance scorecards pertaining to network security and compliance with risk controls
  • Ensure compliance with corporate Governance, Security-Risk and audit policies, procedures, and best practices.
  • Respond to information system security incidents, including investigation of, countermeasures to, and recovery from computer-based attacks, unauthorized access, and policy breaches; interact and coordinate with third-party incident responders, including law enforcement
  • Provide oversight of incident, change management, and change controls impacting production environment
  • Proven leadership experience as a network/information security leader
  • Proven technical leadership experience in leading network security function for a large enterprise environment
  • Experience with supervising a team of network security engineers and direct Managed Services Provider's resources
  • Advanced understanding of current information security trends, principles, and protocols
  • Ability to test for, track, and resolve threats including malfunctions and attacks
  • Ability to communicate and report network security incidents and issues with the senior leadership team and business partners
  • Perform all administrative tasks relating to Team Members including evaluation, performance reviews, salary budgets, hiring / separation, training, and education for career advancement
  • Lead meetings and presentations with all levels of leadership and third parties
  • Key Skills: Analytical, Critical Thinking, Attention to Detail, Resourcefulness, Strong Verbal, and Written Communication,
Preferred Qualifications:
  • Bachelor's degree with 10+ years of direct experience working in large scale networks
  • Network & Security certifications such as CCNP Security ( Cisco Certified Network Professional Security ), CEH (Certified Ethical Hacker), CISSP (Certified Information Systems Security Professional), and GIAC Security Certifications.
  • PCI DSS audit experience preferred
  • Master's Degree in Computer Science, CIS, Engineering Management, Business Administration, Cybersecurity, or related field
  • IT experience in the retail industry
  • Relevant information security certifications (e.g., CISSP, CISM, CEH, PCI ISA, CRISC, CISA, OSCP, GPen)
  • Experience in a PCI/Retail technology environment
  • 4 years of experience in one or more of the following fields: technical, security or privacy education/training, information security, external/internal audit, risk management (specific to Security Governance, Risk and Compliance role)
  • 3 years of experience conducting or leading PCI-DSS assessments (specific to Security Governance, Risk and Compliance role)
  • Network Security OEM Certifications is a plus
  • Deep knowledge of security Technologies from Fortinet, Skybox, F5. ClearPass, Forescout, Cisco, Citrix, Sentinel One, LogRhythm, SolarWinds, Sophos, Cisco Umbrella and CyberArk.
#LI-RV1 #LI-remote #DICEJobs

Retail Business Services is an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law. We provide reasonable accommodations to applicants and employees with disabilities. As important as what we do is how we do it. Our team embodies our values of Courage, Care, Teamwork, Integrity and Humor in everything that they do. We have a culture of care that values and celebrates the qualities and perspectives that make us all unique.

If you have a disability and require assistance in the application process, please contact our Talent Acquisition Department at

Job Requisition: 284187_external_USA-MD-Hyattsville_1102023