Job Title: Senior ServiceNow Developer (Mobile Agent Focus)
Location: Remote
Duration: Long term
Experience: 10 Years
Primary Skills:
REST, SOAP, Agile, Mentor, User Interface, JavaScript, CSS, HTML, Scrum, Best Practices, Translate, ServiceNow, User Experience Design, Asset Management.
Job Summary:
Seeking a talented and experienced Senior ServiceNow Developer with expertise in ServiceNow Mobile Agent and mobile platform development. The ideal candidate will design, develop, and implement solutions leveraging ServiceNow’s mobile capabilities to streamline business processes and enhance user experiences.
Key Responsibilities:
· Lead end-to-end ServiceNow development, especially mobile app (Mobile Agent) and responsive solutions
· Design and build complex ServiceNow workflows, modules, and UI policies with a mobile-first approach
· Collaborate with business stakeholders to analyze requirements and translate them into scalable mobile solutions
· Customize and configure ServiceNow Mobile Agent, including mobile cards, layouts, notifications, and offline support for users
· Integrate ServiceNow mobile features and third-party platforms via REST/SOAP APIs
· Troubleshoot and resolve issues related to mobile performance, experience, and security
· Mentor junior developers and conduct code reviews for mobile and traditional projects
· Stay current on new ServiceNow Mobile releases, features, and best practices
Qualifications:
· Bachelor’s degree in Computer Science, Information Technology, or a related field
· 8+ years of ServiceNow development experience; 5+ years with ServiceNow Field Service Mobile Agent/mobile app development
· Strong hands-on experience with ServiceNow Studio, Mobile App Builder, and mobile card configuration
· Proficient in designing and developing Field Service mobile agent changes
· Proven experience in Field Service mobile agent app - online/offline mode implementation and troubleshooting
· Skilled in JavaScript, HTML5, CSS3, and ServiceNow APIs (REST/SOAP)
· Experience integrating ServiceNow with other enterprise platforms
· ServiceNow Certified Application Developer or Mobile Implementation Specialist preferred
· Strong analytical, troubleshooting, and communication skills
Preferred:
· Experience implementing ServiceNow for field service, asset management, or mobile workforce management
· Knowledge of UI/UX best practices for mobile users
· Agile/Scrum development experience
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