Job#: 3034278 Job Description: Data Center Operations Technician
Location: Sterling, Virginia (Onsite)
Employment Type: Contract to Perm
Role Overview
As a Data Center Operations Technician, you will be a primary resolver for the support team. This role involves troubleshooting and resolving complex hardware infrastructure issues. You will create and maintain documentation on supported technologies, pass knowledge to junior staff, and perform remote system administration tasks. You are expected to work autonomously, execute small projects, and act as an initial escalation point for junior technicians.
Key Responsibilities
- Design, lay out, and install networking solutions including routers, modems, switches, and cabling (fiber, coax, ethernet).
- Provide full-cycle technical support for deployed solutions, including triaging, diagnostics, troubleshooting, break/fix, and implementation.
- Document all completed tasks and collaborate with the team as needed.
- Perform hands-on server maintenance.
Required Qualifications
Experience:- 1+ year of professional hands-on experience with computer hardware, such as in a desktop support or data center capacity.
- Experience with hands-on server maintenance is required.
- Knowledge of networking solutions and cabling for support purposes.
- Familiarity with commonly-used concepts, practices, and procedures within the field.
- Ability to work independently or in a team environment.
Education:- An associate's degree in a related area is a plus.
Preferred Qualifications
- CompTIA A+ certification.
- Previous experience in a Geek Squad ARA or Data Center role.
Work Environment
This is an onsite position in Sterling, VA. Candidates should be open to working a 4-day week, with shift options for Day (7:30 AM - 5:30 PM) or Swing (10:30 AM - 9:00 PM), and schedules of either Sunday-Wednesday or Wednesday-Saturday.
Benefits
We are an equal opportunity employer and welcome applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Apex uses a virtual recruiter as part of the application process. Click for more details.
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Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click for more details.
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
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