Onsite--Sr System Admin--NYC, NY

  • New York, NY
  • Posted 1 day ago | Updated moments ago

Overview

On Site
Full Time
Part Time
Accepts corp to corp applications
Contract - W2
Contract - Independent

Skills

SANS
Remote Support
Network Layer
Technical Support
Testing
Supervision
Microsoft Windows
Change Request Management
BMC
Apache Helix
ServiceNow
Mobile Device Management
MobileIron
Cisco
IPC
Computer Operation
Operating Systems
Productivity
Communication
VDI
Virtual Desktop
Banking
Computer Hardware
Conflict Resolution
Problem Solving
Computer Networking
Workday
Qualys
Vulnerability Management
Microsoft Excel
LDAP
SQL
Microsoft
Cisco Certifications
Fluency
Spanish
Training

Job Details

Greetings,

Role: Sr IT Desktop support Tech - L3

Location: NYC,NY

Duration: 12 months

Experience: 11+ years.

This position assists staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. The position utilizes one-on-one consultancy to end users and BBVA head office staff. The position s responsibilities require independent analyses, communication and problem solving. Work is performed with little supervision and requires initiative and judgment.

  • Must have deep hands- on experience of windows operating system (windows 10, 11 enterprise or above), installation, building machines using windows image, and troubleshooting.
  • Must have experience in IT Service Request Management System like Service Manager, BMC Helix, Service Now etc.
  • Must have experience with Mobile Device Management (e.g. MobileIron, Intune).
  • Must have experience with Cisco Phone Systems and IPC Turret Phone Systems.
  • Must be knowledgeable in new technologies, personal computer operation, desktop operating systems and productivity applications.
  • Must have excellent interpersonal communication skills and attention to details.
  • VDI (Virtual Desktop) handling experience.
  • Demonstrates understanding of banking organization computing environment, including hardware and software systems, etc.
  • Collaborative and team player.
  • Good organizational and problem-solving skills.
  • Good understanding of networking.
  • Ability to make decisions, plan effectively and work under pressure.
  • Passionate to learn new technologies, adopt as per evolving business needs and getting things done.
  • Workday Administration experience is huge plus.
  • Qualys vulnerability management experience is preferable.
  • Some experience to create reports using Excel, LDAP, and SQL queries is a plus.
  • Additional Education while not necessary, but would be considered a plus: Microsoft Certifications, Cisco Certifications.
  • Fluency in Spanish a plus.
  • Bachelor's degree (B.A or B.S.) or equivalent from a four-year college required and 8 or more years related experience and/or training; or equivalent combination of education and experience.

Thanks& Regards,

K Hemanth Kumar | Sr IT Technical Recruiter | Kairos Technologies Inc

E:

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