Overview
Remote
Depends on Experience
Accepts corp to corp applications
Contract - W2
Skills
WMS
Warehouse
Softeon
Offshoring
Mentorship
Job Details
- Provide techno-functional support for Softeon WMS across multiple warehouse operations.
- Troubleshoot and resolve issues related to order management, picking, packing, and shipping processes.
- Collaborate with cross-functional teams including operations, IT, and business stakeholders to ensure smooth WMS operations.
- Lead and mentor a small team of support analysts or developers.
- Document support procedures, configurations, and knowledge base articles.
- Coordinate with offshore teams for knowledge transfer and support continuity.
- Strong understanding of warehouse operations and manufacturing processes.
- Proven experience in support and/or implementation of WMS solutions.
- Experience in leading small teams and managing stakeholder expectations.
- In-depth knowledge of order management and fulfillment processes (pick, pack, ship).
- Familiarity with integration points between WMS and ERP systems. Knowledge of integration to Salesforce.
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