Program Manager

Program Manager

Job Summary: Talent Software Services is in search of a Program Manager for a contract position in Windsor, CT. The opportunity will be a year with a strong chance for a long-term extension.

Position Summary: This role has the potential to become a permanent position. The applicant must be within a commutable distance to our Hartford/Windsor or Boston offices, with the expectation of a hybrid work schedule. The frequency may vary, but anticipate at least 3-4 times per month. Primary point of accountability to business partners and other parties for project planning, day-to-day execution, management, implementation, readiness, and reporting of large and significant Digital projects or small to medium Digital programs (typically up to $10M). These projects/programs are characterized by a scope subject to change, high complexity, a high degree of risk, a large number of resources, and complex organizational change issues that support moderate to complex business unit or corporate goals. The projects/programs will span multiple IT and/or business areas. The role is accountable to manage and monitor project tasks and controls during portfolio planning, project planning, and delivery activities to ensure on-time and quality outcomes are met within scope and budget. Work with a high degree of autonomy and apply expert/leading project and program management knowledge, skills, tools, and techniques to project deliverables, processes, communications, and presentations to meet or exceed stakeholder needs and expectations. Understand, apply, promote, and contribute to client delivery methodologies, standards, and tools.

Primary Responsibilities/Accountabilities:

• Hands-on and results-driven leader with a proven ability to work collaboratively and effectively across organizations and cross-functional teams.
• Innovative leader with the ability to question the status quo, influence change, and provide forward-thinking.
• Accountable to business sponsor(s) and management to drive delivery of quality solutions tied to clearly understood business problem(s) and benefit(s).
• Deliver project/program objectives on-time, with quality, within scope and budget to meet or exceed stakeholder needs and expectations.
• Proactively identifies, communicates, and manages a holistic view of project/program milestones including dependencies and impacts across projects/programs/portfolio.
• Promote early awareness, communication, transparency, and mitigation planning of critical dependencies, risks, and issues within the project.
• Provide accurate project estimates and proactively manage project budget, approved funding, forecasts, and actuals.
• Anticipate and head off problems that can jeopardise delivery, budget, customer readiness, and customer acceptance.
• Remove barriers to enable the project team to complete objectives, no matter how difficult.
• Partners with Finance to support and provide insight to leadership on project/program financials and forecasts; understands what is driving the costs and what is needed to achieve desired outcomes.
• Establish strong working relationships and trust with senior leadership; able to share perspectives and insights.
• Gain recognition as a trusted advisor/leader with project team, customers, and stakeholders at all levels of the organisation across the enterprise (business and Technology).
• Manages to business outcomes to ensure customer expectations are met and program goals are achieved; efficiently negotiates priorities and solutions.
• Drive lessons learned and knowledge retention for future use.
• Understand, apply, promote, and contribute to client delivery methodologies, standards, and tools.
• Look for and champion opportunities to reduce cost and improve efficiency while delivering on all commitments.
• Actively coach and mentor members of the PM community across the enterprise.
• Manage vendor relationships as required.

• Experience with agile and waterfall methodologies
• Proven ability to manage multiple projects simultaneously in a fast-paced environment

Preferred:

• Executive presence
• Intermediate/Advanced PowerPoint skills