Field Reliability Engineer

    • Tesla Motors
  • Sunnyvale, CA
  • Posted 60+ days ago | Updated 2 days ago


On Site
USD 72,000.00 per year
Full Time


Quality assurance
Customer experience
Failure analysis
Power electronics
Electrical engineering
Corrective and preventive action
Continuous improvement
Design review
Consumer electronics
Business systems
Mechanical engineering
Health care
Apache Flex

Job Details

What to Expect

The Field Quality Engineering team's mission is to improve customer experience of Tesla products by reducing field issues, in collaboration with large cross-section of other engineering teams. This is a very hands-on individual contributor role with duties focused on failure analysis and root causes activities.

We are seeking a multi-faceted Electrical Engineer who will be responsible for all aspects of identifying, analyzing, root causing, implementing countermeasures, and reporting on issues affecting infotainment, low voltage, or power electronics components. To be effective, the Field Quality Engineer will need to be intimately familiar with the detailed behavior of these electro-mechanical assemblies and the tools and equipment used in their design and manufacture. They will work with other Engineering teams to quickly mitigate and implement countermeasures of field issues to improve quality, reliability, durability of the products.

What You?ll Do

  • Monitor products field performance, identify trending issues, prioritize based on severity, occurrence, and/or cost of each failure modes
  • Detailed failure analysis, identifying root-cause of problems - Perform board-level debugging to isolate faults for physical failure analysis
  • Apply knowledge of electrical engineering and Printed Circuit Board Assembly manufacturing to drive containment and corrective action implementation into production, design, supplier, or firmware
  • Communicate field performance of the engineering system, gather buy-in from engineering peers and leadership on improvement priorities and urgency
  • Participate in continuous improvement activities and take preventive actions
  • Share Lessons Learned from previous field issues; Provide upfront feedback by participating in design reviews to ensure product performance, reliability, and manufacturability issues are identified and risks mitigated
  • Take part in ongoing optimization of the products and processes (performance, cost, technology)

What You?ll Bring

  • Bachelor's or Master's degree in Electrical, Power Electronics, Electronics, Mechatronic, or similar fields or equivalent relevant experience
  • Prior applicable experience desired; preferably in a hands-on role such as failure analysis, quality, and service in consumer electronics or automotive
  • For entry level candidates, Co-ops, or participation in student competitions such as Formula SAE, Baja SAE, or Solar vehicle
  • The successful candidate for this position must have a broad technical background with the ability to work with engineering, manufacturing, service, and suppliers across a wide variety of issues
  • Proficient in PCBA level troubleshooting and debugging
  • Demonstrated success in applying statistical methods and tools
  • Ability to use tools and business system applications to manage, synthesize, and interpret data

Compensation and Benefits


Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
  • Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
  • Family-building, fertility, adoption and surrogacy benefits
  • Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
  • Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  • LGBTQ+ care concierge services
  • 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
  • Company paid Basic Life, AD&D, short-term and long-term disability insurance
  • Employee Assistance Program
  • Sick and Vacation time (Flex time for salary positions), and Paid Holidays
  • Back-up childcare and parenting support resources
  • Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
  • Weight Loss and Tobacco Cessation Programs
  • Tesla Babies program
  • Commuter benefits
  • Employee discounts and perks program

    • Expected Compensation

      $72,000 - $258,000/annual salary + cash and stock awards + benefits
      Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.