Overview
Remote
$20 - $60
Full Time
Skills
Computer Hardware
IT Operations
Inventory
Laptop
Microsoft Office
Microsoft Windows
Network
Onboarding
Printers
Technical Support
Job Details
Job Summary:
We are looking for a motivated and tech-savvy IT Support Specialist () to join our IT team. You will provide technical assistance to users, support hardware and software issues, and ensure smooth IT operations across the organization.
Responsibilities:
Respond to user queries and provide technical assistance (via phone, email, or in-person)
Troubleshoot hardware, software, and network issues
Install, configure, and maintain desktops, laptops, printers, and other IT equipment
Support Windows and Microsoft 365 environments
Document issues and solutions in the ticketing system
Assist in onboarding new employees with IT setup
Monitor system health and escalate critical issues
Maintain inventory of IT assets
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.