Application Support/Production Support Lead- Plano, TX

  • Plano, TX
  • Posted 6 hours ago | Updated 6 hours ago

Overview

On Site
Depends on Experience
Contract - W2
Contract - 12 Month(s)

Skills

Application Support
Production Support
Data
API
Mulesoft
REST
Report
Python

Job Details

5-6 years experience in Production Support

Troubleshoot complex application and environment issues

Required to have any one or two skills from the following:

1.Data Engineering and Platforms(Snowflake, AWS, Jenkins, Github, Artifactory , MuleSoft, API ) etc. OR

2.MuleSoft & API Integration Middleware platforms (Tibco BW, EMS), API design & management (REST, SOAP, OpenAPI), Apache Camel routing & orchestration, Legacy integration (zOS Connect, COBOL/DB2), Service registry & governance OR

3.BI/Analytics Reporting Platform BI tools (OBIEE, Tableau, Hyperion), Statistical analysis (SAS), Data visualization & dashboarding, Machine learning (Sagemaker, Python), Prompt engineering & LLM integration (GenAI), SQL, R, Python

Monitor Alerts , batch jobs, data loads, and integrations

Maintain automation, standard operating procedures, and change logs

Coordinate with infrastructure, network, and development teams to resolve incidents

Assist with the configuration and operational deployment

Development of solutions to connect customer systems and extract and transform data

Validate and test configurations against business requirements

Effectively investigate issues/incidents and communicate findings in a root cause analysis

Support and document scheduled production processes

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.