IT Help Desk Technician

Overview

On Site
Depends on Experience
Full Time
No Travel Required

Skills

Help desk
Desktop support
O365

Job Details

Miracle Software systems Inc, looking for IT Help Desk Technician to work for Contract to Hire basis. Below the job details.

Position : 17703 IT Help Desk Technician Location : Hartsella, AL Duration : 6+ Months
Functions/Description/Responsibilities * High School Diploma 1+ years of experience in a customer-facing, technical support position + Associate or bachelor s degree in computer science, engineering, or equivalent preferred. + IT Certifications preferred (eg.Microsoft EndPoint Administrator) + Troubleshooting skills: The ability to diagnose and resolve technical issues, including hardware and software problems, network connectivity issues, and other technical challenges that end-users may encounter. + Customer service skills: Strong interpersonal skills and a customer service mindset to effectively communicate, build rapport with end-users, and provide excellent support. * Documentation and reporting: The ability to accurately document technical issues and solutions, as well as generate reports and maintain documentation of IT systems and assets.

Interested candidates can reach 4 or email at

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