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Genesys Cloud CX Developer

Phoenix, AZ, US • Posted 2 days ago • Updated 2 days ago

Contract Corp To Corp

Contract Independent

Contract W2

12 Months

No Travel Required

On-site

Depends on Experience

United Technology

Fitment

Dice Job Match Score™

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Job Details

Skills

genesys

Summary

Job Description

We are looking for experienced Genesys Cloud CX Developers for one of our banking clients. The ideal candidates should have strong hands-on expertise in Genesys Cloud CX development, integrations, and AI-driven contact center solutions. This is a fully onsite role based in Phoenix, Arizona.

Required Skills

Strong hands-on experience with Genesys Cloud CX
Expertise in:
- Routing
- Email integrations
- Web Surveys
- Sentiment Analysis
- Genesys APIs
Proficiency in Python
Experience with frontend technologies such as React
Experience with backend platforms like Node.js or Python
Familiarity with AWS Cloud Services
Experience with CI/CD pipelines and DevOps tools

Responsibilities

Design, develop, and enhance custom applications and services for Genesys Cloud CX
Build and integrate AI-driven capabilities within the contact center ecosystem
Develop scalable and secure APIs and integrations
Manage the complete software development lifecycle including deployment through CI/CD pipelines
Collaborate with cross-functional teams to deliver high-quality customer engagement solutions
Troubleshoot and optimize existing Genesys Cloud implementations

Preferred Qualifications

Experience working in banking or financial services environments
Strong understanding of cloud-native application development
Excellent communication and problem-solving skills
Ability to work effectively in a fast-paced onsite environment

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91165420
Position Id: 224-38949-
Posted 2 days ago

Company Info

About United Technology

At United Technology, we specialize in connecting businesses with exceptional tech talent that drives innovation and accelerates growth. With an extensive network of highly skilled professionals in fields such as software development, cybersecurity, data science, cloud computing, and IT infrastructure, we match the right individuals to the right opportunity.

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