Overview
Skills
Job Details
Location & Work Arrangement
- City, State: Richmond, Virginia
- Work Arrangement: Hybrid (Onsite as needed).
- Contract: This is a Contract position.
- Mode of Interview: Either Phone or In Person.
- Note: Candidate must physically reside within the US and agree to work and interview onsite as needed.
Key Responsibilities and Focus Areas
Documentation Creation and Lifecycle
- Translation: Translate complex concepts into clear, concise, and accessible language for technical and non-technical audiences.
- Agile Collaboration: Collaborate with developers, product managers, and Subject Matter Experts (SMEs) within an Agile development team structure.
- Deliverables: Develop and maintain various technical and user documentation, including, but not limited to: User Guides, API Documents, and Release Notes.
- Project Management: Manage multiple documentation projects effectively and meet established deadlines.
Standards, Tools, and Technical Acumen
- Version Control: Maintain strong version control and documentation review practices, utilizing Git or similar systems.
- Compliance: Ensure documentation complies with agency standards, accessibility requirements, and formatting guidelines.
- Tool Proficiency (5+ Years): Expert use of MS Word, Google Docs, Confluence, and tools like Adobe Acrobat/SnagIT for visuals.
- Technical Readability: Required familiarity with REST APIs, JSON, and software architecture concepts. Must possess the ability to read code snippets.
Required & Desired Expertise
| Skill Area | Minimum Experience | Key Expertise & Knowledge |
| Technical Writing | 5 Years (Required) | Experience creating, editing, and maintaining technical documentation (manuals, SOPs, guides, etc.) |
| Methodology | 5 Years (Required) | Understanding of Scrum/Agile methodology. |
| Tools/Platforms | 5 Years (Required) | Expert in Confluence, MS Word, Google Docs. Experience with Git (or similar version control) and documentation platforms like GitBook. |
| Technical Stack | 5 Years (Required) | Familiarity with REST APIs, JSON, and ability to read code snippets. |
| SME Interaction | 5 Years (Required) | Ability to interview Subject Matter Experts (SMEs) and distill complex information. |
| Govt. Standards (Desired) | 5 Years (Desired) | Experience with government documentation and standards and accessibility compliance. |
| Education | 5 Years (Required) | Bachelor's degree in English, Technical Communication, Computer Science, or a related field. |