Role: Desktop with Windows Imaging Tech
Should have good understanding of Imaging of PC includes the following
Run Diagnostics (used machines only)
Run PXE boot to start image.
Push any required SW and verify
Post image checks
Make sure used machines are cleaned and in like new condition to send out to end users.
Once fully trained a base requirement of 60 machines completed per day.
Technically inclined and ability to troubleshoot issues
Ability to lift 50lbs and be on your feet most of the day
Technical skills Basic understanding of ServiceNow tool, incident management
Time management Tech needs excellent time management skills and should be able to set priorities when handling multiple cases
Team collaboration Should have collaborating skills, should be good team members help self team and other team members when need arise.