Partnerships Operations Lead

Date Posted: 10/29/2025

Hiring Organization: Rose International

Position Number: 490747

Industry: Consumer Services

Job Title: Partnerships Operations Lead

Job Location: San Francisco, CA, USA, 94105

Work Model: Hybrid

Work Model Details: One to two days onsite per week

Shift: 8 - 5 PT

Employment Type: Temporary

FT/PT: Full-Time

Estimated Duration (In months): 13

Min Hourly Rate($): 100.00

Max Hourly Rate($): 130.00

Must Have Skills/Attributes: Slack, SQL, UAT

Experience Desired: Partnership Operations & Program Management Expertise (7 yrs); Strong Analytical and Technical Skills (API-based integrations) (7 yrs)

Required Minimum Education: Bachelor's Degree

**C2C is not available**

Job Description

Education:
Bachelor's degree in business, Finance, Marketing, or related fields

Required Skills and Experience:
7+ years in Consulting / Partnerships Ops / Marketplace Ops / Supply Ops or Program Management for B2B platforms (e.g., integrations with reservation/booking systems, OTAs, aggregators).
Proven track record turning partner agreements into scaled programs with measurable supply and revenue impact.
Comfortable with technical integrations (APIs, webhooks, data schemas); can write precise requirements and run UAT with Eng.
Strong analytical chops: build business cases, define KPIs, create dashboards, and run experiments. SQL/Sheets advanced proficiency required; familiarity with Tableau a plus.
Experience designing incentives/tiers, SLAs, and QBR frameworks.
Excellent cross-functional leadership; crisp written docs and playbooks.
Background in RevOps, Growth Ops, or Product Ops

What success looks like (Outcomes/KPIs)
Partner-sourced NAAS: net new active services from integration partners hits plan.
Unit economics: CPA/CAC down quarter-over-quarter; positive payback within target window.
Quality & conversion: ensure improved conversion rates and supply quality
Speed to value: time-to-launch and time-to-first booking reduced vs. baseline.

What you'll do
Operationalize partner deals
Translate commercial terms into launch plans, SLAs, success metrics, and reporting.
Stand up partner onboarding programs (data mapping, API readiness, catalog standards, compliance, payments, dispute/chargeback flows).

Grow supply & conversion
Build scalable programs to drive new activations, listing quality, and bookability (inventory health, pricing/availability hygiene, content QA).
Design incentive frameworks (bounties, co-op spend, tiering) that improve unit economics and partner performance.

Own the performance engine
Define and run partner scorecards; establish QBR/WBR cadence with targets for NAAS, CPA/CAC, fill rate, cancel rate, NPS/claims.
Build automated pipelines/dashboards with Data/Analytics; instrument experiments (A/B, geo pilots, cohort tests).

Create repeatable playbooks
Standardize integration requirements, validation tests, and launch checklists.
Author SOPs for catalog ingestion, policy compliance, trust & safety escalations, and partner support.

Drive cross-functional execution
Prioritize integration and feature requests with Product/Eng based on partner and business opportunities
Partner with Legal/Policy on data sharing, content/IP, and regulatory needs across regions.

Continuously optimize economics
Model lever impacts (channel mix, incentives, take rates) and deliver cost-per-activation and payback improvements at portfolio and partner level.

About the role
Client Services is building a scaled marketplace of high-quality service providers (chefs, massage, photography, and more). We partner with platforms, aggregators, and booking/inventory systems to unlock supply at scale. We're hiring a Partnerships Operations Lead to own the post-signature engine: you'll design the strategy, operating model, and programs that turn deal terms into real supply, quality, and revenue outcomes.
You'll sit at the intersection of BizDev, Product, and GTM, creating the playbooks, SLAs, incentives, data flows, and experiments that grow partner-sourced supply efficiently while improving conversion and guest experience.

• **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

• **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**

Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).