NOC Analyst


Contract: Independent, W2



    Job Description

    KAYGEN is an emerging leader in providing top talent for technology-based staffing services. We specialize in providing high-volume contingent staffing, direct hire staffing and project-based solutions to companies worldwide ranging from startups to Fortune 500 and Managed Service Providers (MSP) across a wide variety of industries


    • Deploying and inspecting IT network systems and Overseeing the safe installation of hardware and cabling systems.
    • Performing regular checks on network hardware and software, Troubleshooting and identifying the location of network outages by using network monitoring software such as SolarWinds to ensure speedy network recovery.
    • Responding to network alerts and hardware malfunctions, Diagnosing and troubleshooting network errors, and Initiating corrective actions based on the severity of service interruption while adhering to company up-time SLAs.
    • Tracking and documenting network issues, compiling incident reports, and documenting, updating, and resolving incident tickets through ServiceNow.
    • Responding to user requests, providing network training, and Managing system backups and network security protocols.
    • Provide input and feedback for the use and optimization of NOC network management applications/tools as well as NOC processes and procedures.

    • Bachelor s degree in computer science, computer engineering, or a similar field.
    • Should have at least 5 years of experience working in a NOC environment.
    • Experience deploying, managing, and troubleshooting network infrastructures.
    • Ability to work flexible hours.
    • Good written and verbal communication skills.
    • Ability to work well under pressure.

    At KAYGEN, we are always looking for dynamic, talented and experienced individuals. We invite you to join our team of talented IT professionals, consulting at client locations across the globe. Our culture is team-orientated; we strive to stand by our core values of respect, honesty and integrity. Our team of experienced staffing experts will work with you to find you the best opportunity. For more information please visit us at

    Best Regards,
    Aftab Pathan - Associate Delivery Manager
    Email: | 100 Spectrum Center Drive Suite 890, Irvine, CA 92618
    Office: ext 207 I Cell: