IT Site Reliability Lead

  • Marion, NC
  • Posted 48 days ago | Updated moments ago


On Site
$45 - $48 /hr
Contract - Independent
Contract - W2
Contract - 12 month(s)


("IT Site Reliability Lead" OR IT Reliability Lead) AND ("IT services" OR "IT solutions" OR "IT operations" OR "Margin Improvement Projects" OR "incident management" OR "SLA" OR "root cause analysi

Job Details

Stefanini Group is hiring!

Stefanini is looking for IT Site Reliability Lead in Marion, NC

For quick Apply, please reach out to Bhavishya Yagnik - call: / email:

Work Hours: M-F (40 hours)

Work Location: Marion, NC

Shift: 1st Shift

We're passionate about building software that solves problems. We count on our IT Site Reliability Leads to empower users with IT services, solutions, and operations essential to their day-to-day productivity, enabling them to pursue client's mission to save and sustain lives.The IT Site Reliability Lead is responsible for ensuring that all IT services, solutions, and operations are being delivered with quality, timeliness, and reliability. This role will require a combination of technical, analytical, and problem-solving skills, and work closely with IT and business leaders at the site, at Global IT Centers, and at locations around the world.

Responsibilities:Deliver site IT services in line with quality, reliability, and cost expectations.Responsible for Margin Improvement Projects delivery.Monitor site incidents and request tickets to ensure they are resolved within SLA and that root cause is identified and addressed.Ensure that critical site applications are available, patched, backed up and supported by business and IT owners.Drive adoption of enterprise digital technologies, methodologies, and solutions.Own the roadmap for site reliability improvements and synchronize upgrades, patching and project efforts with site downtime windows.Collaborate with supporting partners and IT teams including onsite support, remote desktop support, TCS to maintain IT site reliability targets.Develop and maintain site reliability targets that support the site's compelling business need (CBN).Improve site digital literacy, organization change management and IT updates as required to support enterprise initiatives.

Bachelor's degree in Computer Science, Telecommunications, or related field preferred or relevant work experience.Understanding of Industry 4.0 and connected devices in the manufacturing space.+5 years of experience in manufacturing IT operations, preferably leading IT programs and projects or leading an IT service or solutions team within a site.IT software or hardware implementation experience.Proven experience working across functions and levels to drive site level IT results.Work in a multicultural and global environment.Self-learner, self-starter.Provide training and knowledge sharing.

Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives.

Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We also speak with you about the process including interviews and job offers.

About Stefanini Group

The Stefanini Group is a global provider of offshore, onshore, and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are CMM Level 5 company.