Overview
On Site
Accepts corp to corp applications
Contract - W2
Contract - of exten(s)ion
Skills
Tier 1 Help Desk
Job Details
Help Desk- Immediate placement
This is a very urgent requirement with immediate placement. Please apply for immediate consideration.
No Corp-to-Corp candidates - only W2 or 1099 candidates.
Job Title: Help Desk
Location: Harrisburg, Pennsylvania
Interview: Phone/In-Person
Duration: Long Term
Required Skills:
- Experience with call tracking and ticketing software.
- Basic User & Security Group Active Directory administration.
- Strong knowledge of Microsoft-based operating systems with emphasis on Windows 7 and Office 365.
- Experience with using and troubleshooting Office 365 within a network environment (permissions, calendar sharing, delegation).
- IT Service Desk and/or Call Center experience required.
Job Description:
- Provides technical assistance, support, and advice to end users for hardware, software, and systems via phone.
- Answers questions, applying knowledge of computer software, hardware, systems, and procedures.
- Talks with technical and non-technical co-workers to research problems and find a solution.
- Reset or restore mainframe, LAN, and User IDs and passwords through RACF or Active Directory
Thanks
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