Transportation (Vessel) Operations Support Specialist


On Site
$90000 - $92000
Full Time

Job Details

Milestone Technologies Inc. is currently hiring for a Transportation (Vessel) Operations Support Specialist in the Long Beach, CA area.

This role will be fulltime 8am - 5pm PST, onsite in Long Beach.

How You Will Make an Impact:

  • General IT Ops with focus on vessel
  • Learn to Support ABB and remote table protocols for STS Cranes
  • Learn to Support ABB OCR system
  • Learn to Support and test Navis N4 & XPS software
  • Learn to Support TBA (Kone) TEAMS software for the automated guided vehicles
  • Learn to support FMDS, Battery management system, and fence control system for the automated guided vehicles

What You Will Need to Succeed:

  • 3-5 years of operations experience in shipping or transportation.
  • Understand overall vessel operations processes to support EDI and billing issues
  • Understanding of inventory management principles and global logistics practices.
  • Strong written and verbal communication skills.
  • Strong attention to detail and organizational skills, including the ability to follow a detailed operational manual and complete tasks within designated timeframe.
  • Ability to navigate Splunk Monitoring Dashboard to review possible issues. Knowledge of Splunk query is a plus
  • Managing work using Help Desk (Jira Service Desk) Tickets
  • Ability to review and update relevant Documentation using Confluence
  • Ability to upgrade software based upon instructions provided by Software Vendor
  • Must have experience with Microsoft 365 (including TEAMS)
  • Must be familiar with maritime business knowledge
  • Familiar with setting up emulations for staging (running scripts, clearing baselines, etc.) is a plus!
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About Milestone Technologies, Inc.