IT Delivery Head Property & Casualty Insurance (P&C)
Cambridge, MA (3 Days Onsite - Hybrid)
Overview:
We are looking for an experienced Delivery Head to lead end-to-end technology execution, client relationships, and business expansion for U.S. Property & Casualty Insurance accounts. The role requires a strategic leader skilled in managing large-scale delivery, onshore offshore teams, and revenue growth while ensuring superior client satisfaction.
Must-Have Qualifications
- B.Tech/B.E. or M.Tech/M.E. with 25+ years in IT services and 15+ years in P&C delivery.
- Proven success in large enterprise delivery and onshore offshore models.
- Expertise in cloud (AWS/Azure), Agile methodologies, and stakeholder management.
Preferred
- Experience in Guidewire, Duck Creek, digital modernization, and data analytics.
- Ability to manage delivery teams of varying scale.
Key Responsibilities
Strategic Delivery & Portfolio Leadership
- Lead product/platform delivery and ensure alignment with client and business goals.
- Manage multiple P&C accounts and technology portfolios (legacy + greenfield).
- Define delivery strategy, track metrics, budgets, resources, and team performance.
Client Engagement & Business Growth
- Serve as primary onshore contact for senior client leaders.
- Grow accounts and revenue in partnership with sales.
- Lead RFI/RFP responses, demos, POCs, and governance sessions.
- Drive client satisfaction, operational excellence, and financial outcomes.
Onshore Offshore Delivery Management
- Ensure seamless execution between global delivery centers.
- Monitor staffing, visa readiness, and Agile delivery adoption.
- Manage Managed Services across applications and infrastructure.
Capability Building & Team Leadership
- Build and expand onshore delivery and consulting capability.
- Hire, mentor, and develop senior leaders and cross-functional teams.
- Foster CoPs, continuous learning, and innovation culture.
Technical Governance & Excellence
- Guide P&C platform delivery (Guidewire, Duck Creek, etc.).
- Establish strong SDLC, release, configuration, and compliance frameworks.
- Evaluate new tools and support architecture decisions and ARBs.
Stakeholder & Cross-Functional Collaboration
- Advise leadership on delivery strategy and industry opportunities.
- Partner with ADM/AMS teams to enhance offerings and market positioning.
- Drive efficiency, innovation, and solution development across teams.