Overview
On Site
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - Independent
Contract - 12 Month(s)
No Travel Required
Able to Provide Sponsorship
Skills
VoiceXML
Interactive Voice Response
Google Contact Center
Job Details
Hi,
We have a position which is suitable to your skillset. Please go through the below JD and let me know your interest.
Title : IVR / Google Contact Center Engineer
Location : Richardson/Dallas TX or NJ
Duration : 12 months
Relevant Experience (in Yrs.): 5+ years
Detailed Job Description:
Design, develop, and maintain IVR and Voice Portal applications using Java, VXML, and related frameworks.
Build and enhance call flows, dialogs, grammars, and speech-enabled interactions.
Integrate IVR applications with backend systems, APIs, and databases.
Utilize Google CCAI, Nuance Speech Recognizer, and other speech technologies to improve call accuracy.
Develop Restful Microservices using Spring Boot for IVR backend functionality.
Deploy, monitor, and troubleshoot applications on WebLogic or similar application servers.
Perform SQL development, debugging, and optimization for IVR data operations.
Participate in code reviews, design discussions, and performance tuning initiatives.
Ensure best practices in reliability, scalability, and security for voice applications.
Required Skills
Strong programming experience with Java
Hands-on experience with VXML / IVR development
Experience with Voice Portal platforms and speech application design
Thanks & Regards
Venkatesh Kundurthi
Team Lead || ASCII Group, LLC
Office: Ext. 104; Direct: 8345 W. 10 Mile Rd, Ste.#365; Farmington, MI 48335
Email:
Website:
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