Integration & Automation Platform Engineer I

Job Description

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.
This position is part of a fully remote team so we are open to applicants that live anywhere within the US.

Primary Function/General Purpose of Position:

The Integration & Automation Platform Engineer's primary function is to maintain and support the integration and automation platforms used by the Interface Development and Process Automation teams by developing and implementing the processes, standards, software libraries and associated documentation necessary to ensure that each platform is properly monitored, maximized for operational efficiency and availability, and meets the technical requirements of each platform's users. Additionally, the Platform Engineer I is responsible for ensuring that the platforms are kept up to date with the latest software and security updates. This individual must have a strong and broad technical background that encompasses operating system administration, software development principles and techniques, network protocols, information security, and database systems. Works with the Interface Development and Process Automation teams to ensure standards and best practices that ensure each platform is being properly utilized.

Essential Job Functions:
  • Provides technical support and solutions for the users of ministry's integration and automation platforms.
  • Performs upgrades to integration & automation platforms to ensure they are kept up to date with the latest software.
  • Develops and documents standardized and supportable software libraries for use on each integration & automation platform as needed or required by the Interface Development and Process Automation teams.
  • Develops scripts and processes to automate maintenance tasks such as startup/shutdown sequences, upgrades/migrations, and disaster recovery sequences.
  • Develops dashboards and reports used to gain insight into the performance of the integration and automation platforms to ensure ongoing operational efficiency and to understand the future needs of the platforms.
  • Assists with the execution of the BSMH target integration and automation architectures in coordination with the Interface Development Team and the Process Automation Teams.
  • Ability to communicate effectively with all levels of staff to exchange information, ideas and answer inquiries.
  • Participates in departmental activities relating to employee engagement.
  • Performs technical review of all new integrations and automations to ensure they adhere to the agreed upon standards for platform use.
  • Using BSMH's change management policies and procedures, manages the change management process for integration platforms.
  • Maintains a relationship with I&T leaders and staff, facilitating sharing and implementation of lessons learned and best practices across BSMH.
  • Develops plans for recurring events such as platform updates and migrations, and coordinates downtime planning.
  • Participates in an on call rotation which can require after-hours support.

  • Infor Cloverleaf Level I/III/III (preferred)
  • UiPath Infrastructure Engineer Foundation (preferred)
  • MCSE Microsoft Certified Systems Engineer (preferred)
  • MCSA Microsoft Certified Systems Administrator (preferred)
  • Jenkins Certified Engineer (preferred)

  • Bachelors, Health Sciences/Engineering/Computer Sciences/Information Systems - or other degree supported by relevant experience (preferred)

Work Experience
  • 3+ years experience in information systems administration or software development (required)
  • 3+ years experience in healthcare integration or other healthcare information technology (preferred)

  • Computer operating systems
  • Software development principles and techniques
  • Scripting/programming languages (e.g., Unix shell, TCL, VBScript, PowerShell)
  • Network protocols
  • Information security
  • Database systems
  • DevOps experience (Jenkins,Gitlab)
  • API client-side operations and coding
  • General database experience
  • Experience working with containerized platforms
  • Project management and planning
  • Coordinating downtimes across multiple teams
  • Creative problem solving using data manipulation and analysis
  • Robotic process automation (RPA) principles
  • Interface engines, healthcare integration, and interoperability principles
  • Operating Systems Administration (Linux, AIX, Windows)

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more

*Benefits offerings vary according to employment status
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at

Connect with Bon Secours Health System, Inc.