Skills
Job Description
Title: Desktop Support Technician
Description: STG is a fast-growing Digital Transformation services company providing Fortune 500 companies with Digital Transformation, Mobility, Analytics and Cloud Integration services in both information technology and engineering product lines. STG has a 98% repeat business rate from existing clients and have achieved industry awards and recognition for our services. Crain’s Detroit Business named STG to Michigan’s Fastest Growing Companies list in both 2020 and 2019, Top IT Services Company’s List in 2020, 2019, 2018, and Top Minority Business Enterprise List in 2020, 2019, and 2019.
STG puts company CULTURE at the forefront of every business decision and employees are EMPOWERED and MEASURED for RESULTS. Both TEAMWORK and INDIVIDUAL Performance is recognized and rewarded.
This is a full-time position that includes responsibilities of Desktop Support Technician. The right person for this position will have high energy, a positive attitude, and a high attention to detail, and an unwavering commitment to success.
Position Duties/Responsibilities:
STG is a Preferred Vendor of a major Automotive Firm in MI. The client is actively looking for multiple (Manufacturing) Desktop Support Technician. STG has a 98% repeat business rate from existing clients and have achieved industry awards and recognition for our services. Crain’s Detroit Business named STG to Michigan’s Fastest Growing Companies list in both 2020 and 2019, Top IT Services Company’s List in 2020, 2019, 2018, and Top Minority Business Enterprise List in 2020, 2019, and 2019. STG puts company CULTURE at the forefront of every business decision and employees are EMPOWERED and MEASURED for RESULTS. Both TEAMWORK and INDIVIDUAL Performance is recognized and rewarded. These positions are based in MI, OH, IL & IN for a large Fortune 500 Automotive firm. STG will provide immigration and permanent residency sponsorship assistance to those candidates who need it.
Responsibilities: Manufacturing ICT In-plant user support provides technical and project related support for plant ICT applications and daily activities for the ICT Complex. Review, analyze, and evaluate various systems operations. Documents, tracks, and monitors the problem to ensure timely resolution. Performs advance root cause analysis and develops checklists for typical problems. Provide technical support on a variety of issues. Training for site specific knowledge will be provided via local training and hands-on experience (all personnel will be expected to become versed in site specific knowledge through these methods). Shift work, weekend and holiday work, and overtime will be required.
Requirement:
- Working experience with latest Windows software’s
- Working experience with MAC Software’s
- Basic Network troubleshooting
- Basic knowledge of Laptop and PC architecture
- Ability to load software (Windows corporate slam)
- In depth Troubleshooting
- Use and administration of Active Directory
- Use and administration of ADMIN.NET
- Mobile Device including Android and iPhone Support
- Basic networking (LAN and Wireless). Active Directory. CAD, Teamcenter. -This is a customer-facing role. Candidates must have experience with face-to-face customer service preferably in a technical environment.
- Demonstrate ability to communicate to all user community in written and verbal form.
- Basic printer knowledge and Basic Troubleshooting Skills
- Ability to work with Vendors and Suppliers
- Basic security Knowledge - Patching and security updates (Windows, HPDM, etc.)
- Required Bachelor Degree
Desktop Support Technician position is based at Dearborn, Michigan. A great opportunity to experience the corporate environment leading personal career growth.
Resume Submittal Instructions: Interested/qualified candidates should email their word formatted resumes to Vasavi Konda – vasavi.konda(@)stgit.com and/or contact @(Two-Four-Eight) Seven- One-Two – Six-Seven-Two-Five (. In the subject line of the email please include: First and Last Name - Desktop Support Technician.
For more information about STG, please visit us at ;/a>.
Sincerely,
Vasavi Konda| Recruiting Specialist
“Opportunities don't happen, you create them.”
Systems Technology Group (STG)
3001 W. Big Beaver Road, Suite 500
Troy, Michigan 48084
Phone: @(Two-Four-Eight) Seven- One-Two – Six-Seven-Two-Five: @
Email: vasavi.konda(@)stgit.com