Business Analyst- Salesforce


Full Time, Contract: Independent, W2

  • Work from home



Job Description

Note:Those authorized to work in the United States are encouraged to apply( w2 ONLY). We are unable to sponsor at this time.

Business Analyst- Salesforce
Contract- 12 months


  • Independently drive critical requirements discussions, managing dependencies across multiple functional areas to achieve the best outcome for Client as a whole.
  • Elicit and document business and functional requirements using a variety of interview techniques
  • Partner with key stakeholder in Finance, IT and other business stakeholders to develop, document and optimize processes to effectively support the projects key objectives.
  • Develop and maintain business process flow diagrams that span across solutions, end-to-end.
  • Transform business requirements into detailed User Stories and clearly defined acceptance criteria that engineers can consume.
  • Decompose high-level information into details, abstract up from low-level information to facilitate a general understanding, focusing on the data information flow within and between applications.
  • Lead change management by engaging and communicating across varied audiences including stakeholders, clients, delivery teams and upper management during the lifecycle of a given project.
  • Act as a key liaison between the business and the technology consulting partners to drive the success of implementation.
  • Facilitate user acceptance testing activities.
  • Manage customer expectations of products and services to be delivered.
  • Participate in relevant centers of excellence as they pertain to either Scrum, Scrum Master, Product Owner and/or Project Management focus areas.
  • Interact with various roles at multiple levels: OC, senior executives, various program leaders, core team members, and general business and IT audience.
  • This is a remote role however East Coast hours are required
  • 7+ years working in a fast-paced environment that experiences continuous change
  • 7+ years of demonstrated business process analysis and/or project management experience
  • Salesforce implementation experience is a strong consideration
  • Strong communication (written and oral) and presentation skills tailored to meet the needs of the different end users, team members, sr. management and executive leadership in cross-cultural business environment
  • Must be well organized, methodical and pay close attention to detail
  • Possess excellent written/oral communication skills
  • Able to work well in a highly collaborative cross discipline team
  • Flexible approach, willing to wear multiple hats if needed
  • Proven ability to collaborate in a global / matrix environment
  • Strong work ethic with focus on meeting deadlines and objectives
  • Solution minded, detail-oriented and is firm yet flexible
  • Knowledge and experience with Scrum/Agile and Waterfall methodologies
  • Leading teams in a matrix environment consisting of various types of roles and skill sets
  • Strong business analysis skills
  • Understanding and appreciation of processes/procedures and governance required to lead
  • projects and programs
  • Bachelor's Degree in business, computer science, technology, or related field. Advanced degree desirable.
  • Nice to have CPM: Certified Scrum Product Owner
  • This is a remote role however East Coast hours are required
Best Regards
Soujanya Sounderajan | SeniorTalent Acquisition Specialist | USA
Unisys | Direct : |