Monitoring Tools SME

Role: Monitoring Tools SME
Location: Cary, NC (Local only)
Type: Contract

Job responsibilities:
Monitoring Tools Admin SME:
Strong knowledge of monitoring tools architecture, Implementation & integration in on-perm & Cloud env
Experience in administration and support of one or more of the following monitoring tools Zenoss, Apica, BMC Truesight, Impact Manager
Configure and deploy monitoring solutions using above tools
Hands on experience in installation & upgrade of monitoring components
Manage and support integrations with Service Now and Orchestration tools
Excellent understanding of monitoring and Event management work flow
Exposure to monitoring dashboards
Understanding of IT infrastructure concepts involving Server, Database, Network devices, Application
Responsible for gathering monitoring requirement across Application, Server & Database
Prepare and maintain Operational SOP and guide internal team members
Lead development and manage process Improvement, procedures and system documentation
Collaborate with & provide guidance to application development teams and infrastructure teams to ensure they are kept current on monitoring technology developments, best practices, and new initiatives
Develop & maintain strong partnership with infrastructure, application development and production support organizations to ensure the successful execution of monitoring capabilities
Coordinate with Engineering and other technology groups regarding rollout, support and product life cycle activities of products.
Ability to prepare & present monthly/weekly progress reports to client

Skill Required: Zenoss, Apica, BMC Truesight, Impact Manager, BMC Patrol