Monitoring Tools SME

Contract: W2, Corp-To-Corp


    ApicaZenosMonitoring tools

    Job Description

    Role: Monitoring Tools SME
    Location: Cary, NC (Local only)
    Type: Contract
    Job responsibilities:
    Monitoring Tools Admin SME:
    Strong knowledge of monitoring tools architecture, Implementation & integration in on-perm & Cloud env
    Experience in administration and support of one or more of the following monitoring tools Zenoss, Apica, BMC Truesight, Impact Manager
    Configure and deploy monitoring solutions using above tools
    Hands on experience in installation & upgrade of monitoring components
    Manage and support integrations with Service Now and Orchestration tools
    Excellent understanding of monitoring and Event management work flow
    Exposure to monitoring dashboards
    Understanding of IT infrastructure concepts involving Server, Database, Network devices, Application
    Responsible for gathering monitoring requirement across Application, Server & Database
    Prepare and maintain Operational SOP and guide internal team members
    Lead development and manage process Improvement, procedures and system documentation
    Collaborate with & provide guidance to application development teams and infrastructure teams to ensure they are kept current on monitoring technology developments, best practices, and new initiatives
    Develop & maintain strong partnership with infrastructure, application development and production support organizations to ensure the successful execution of monitoring capabilities
    Coordinate with Engineering and other technology groups regarding rollout, support and product life cycle activities of products.
    Ability to prepare & present monthly/weekly progress reports to client
    Skill Required: Zenoss, Apica, BMC Truesight, Impact Manager, BMC Patrol