IT Delivery Manager - Supply Chain Planning


Full Time


Supply Chain
PL/SQL Development

Job Details

The IT Delivery Manager, Supply Chain Planning is responsible for the development and support of the Global Supply Chain Supply Planning team and its applications. This role requires a strong background in application development of various IT disciplines, communicates effectively, while working closely with other groups to coordinate design, development, and testing efforts to ensure the successful delivery of enhancements and projects.

This position will manage the following Supply Chain Planning applications:

  • Blue Yonder Demand
  • Blue Yonder Enterprise Supply Planning
  • Blue Yonder Luminate Control Tower
  • Supply Chain Planning Workflow
  • DSF Business Object universe

The IT Delivery Manager is accountable for the overall direction of the Supply Chain Planning team and applications. The position is responsible for understanding the core technology and providing guidance and support to the staff. The incumbent must be a solid performer with strong problem solving and communication skills. Additionally, this individual will have solid development skills in Oracle SQL, PL/SQL, Oracle APEX, Windows scripting, and interface design. Experience with the Blue Yonder architecture and applications is highly desired. The IT Delivery Manager must possess a focus on customer service and continuous process improvement.
Strategy & Planning

  • Manage the Supply Chain Planning Application portfolio, including end-of-life planning.
  • Plan, coordinate and monitor the progress of development projects.
  • Alignment of project deliverables with business goals.

Communicate with key business and IT leaders.

  • Research and evaluate new development standards and tools, working with other technology leaders to make decisions.
  • Plan and coordinate system upgrades that impact applications, including database, and application and web servers.
  • Compile and recommend wants/needs for the annual budgeting process and prepares presentation to senior IT management.
  • Determine staffing and skills requirements.
  • Drive change.

Acquisition & Deployment

  • Lead development team in the Design, Elaboration, Construction, and Transition Phases in implementing and supporting Supply Chain Planning applications.
  • Manage daily project work.
  • Provide necessary resources to development team to maximize productivity.
  • Work with support teams to resolve production issues and plan new development efforts.
  • Develop client relationships through communication and engagement on projects.

Operational Management

  • Take responsibility for the management of all aspects of the Supply Chain Planning team.
  • Responsible for management of all aspects of the Supply Chain Planning applications.
  • Manage application support to meet the needs of the business including issue resolution and management.
  • Act as a Subject Matter Expert in the discovery and investigation of new projects and initiatives.
  • Mentor and coach team members, including professional apprentices.
  • Work with customers to build and formulate business requirements.
  • Develop documentation, white papers, and presentations to all levels of management and technical staff.
  • Provide daily management and leadership to the development team.
  • Create and manage development work plan to track all project deliverables and communicate development status within the broader technology team.
  • Conduct activities like staffing, performance and resource management, and strategic direction of the team.
  • Create and maintain development plans for each team member, including training, skills assessment, career planning, and goal planning.
  • Set employee objectives, monitor, and evaluate performance and provide feedback and mentoring.
  • Manage personal growth objectives for the Team in conjunction with Career Development Office.
  • Manage, develop, and mentor subordinates toward the building of a strong team.





  • Bachelor s degree (or foreign equivalent) in a Computer Science, Computer Engineering, or Information Technology field of study (e.g., Information Technology, Electronics and Instrumentation Engineering, Computer Systems Management, Mathematics) or equivalent experience.


  • 10+ years of IT experience in software development life cycle and system integration.
  • 5+ years ability to successfully lead projects.
  • 5+ years of Planning application development experience
  • 5+ years of PL/SQL development experience
  • 4+ years leading a team of direct reports.
  • Excellent systems/process orientation with demonstrated analytical thinking, communication, and problem-solving skills.
  • Demonstrated leading meetings effectively with business and IT


  • Experience with Blue Yonder architecture and applications
  • Experience with Oracle Applications Express (APEX)
  • Experience with managing multiple projects simultaneously
  • Experience with Agile Scrum development methodologies