Business Analyst

Info-Matrix Corporation is currently seeking a skilled Business Analyst to join our team! The ideal candidate will have more than 2 years of experience with Microsoft Dynamics F&O, experience working with Microsoft Dynamics CRM or CE, and Azure LogicApps.

Duties and Responsibilities

• Draft and document IT project requests and demands
• Facilitate meetings with business leaders to document as-is process flows
• Facilitate meetings with business leaders to elicit requirements or other pertinent information required to reengineer business processes
• Conducts reviews and comparisons of current business processes with the best practices to determine where business process or system changes are necessary
• Anticipates the direction of client business areas and recommends new processes or opportunities to business process owners and subject matter experts that will support their future state
• Exceptional critical thinking and problem-solving skills
• Coordinates with business owners and other analysts to define and refine the project scope
• Performs project management duties for the planning and requirement gathering phases of projects
• Develops and maintains a productive working relationship with technology staff, business owners, project sponsors, vendors, and key clients
• Excellent oral and written communication skills targeted at a variety of technical and non-technical audiences
• Able to write in explanatory and procedural styles for multiple audiences
• Skilled at prioritization and multi-tasking
• Complete projects consistent with client and PMO guidelines

Desired Skillset

• 5+ years of expertise within the Business Analyst environment on projects of various size and subject matter 
• 2+ years of experience with Microsoft Dynamics F&O

Beneficial Skills

• Experience in business process analysis
• Experience in IT technical writing
• ServiceNow Experience in Idea, Project, and Demand modules
• Microsoft Dynamics CRM or CE
• Azure LogicApps