Overview
On Site
USD 75,000.00 - 80,000.00 per year
Full Time
Skills
Operating Systems
Software Packaging
Remote Support
Hardening
Technical Writing
Standard Operating Procedure
Knowledge Base
Collaboration
Computer Networking
Optimization
Mentorship
Help Desk
Microsoft Operating Systems
Microsoft Windows Server
Computer Science
Communication
Customer Service
Organized
Group Policy
Windows PowerShell
Scripting
Management
Microsoft
Microsoft SCCM
System Imaging
Endpoint Protection
Encryption
Regulatory Compliance
Analytical Skill
FOCUS
Continuous Improvement
Active Directory
Computer Hardware
Microsoft Windows
Disk Imaging
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
Install, configure, and maintain Windows desktop operating systems (Windows 11) and associated hardware.
Manage and deploy software packages, patches, and updates using tools such as Microsoft Intune, SCCM or similar endpoint management platforms.
Develop and maintain system images, task sequences, and deployment automation.
Troubleshoot and resolve Level 2/3 desktop support issues, including OS, application, and driver-related problems.
Ensure endpoint security using tools such as Windows Defender, BitLocker, and group policy hardening.
Create and maintain technical documentation, standard operating procedures, and knowledge base articles.
Collaborate with security, networking, and systems teams to improve desktop performance, reliability, and compliance.
Monitor system performance, identify areas for improvement, and implement optimization strategies.
Provide technical guidance and mentorship to help desk staff and end users.
Windows server support as an escalation point for tier one and tier two support team members.
Required Skills:
Bachelor's degree in computer science (or related area) preferred. / Equivalent
Strong communication and customer service skills
Flexible and able to adapt to a rapidly changing environment.
Must be organized and able to manage projects of varying length.
Positive, self-motivated individual who can complete tasks independently.
3-5 years of experience in Windows desktop engineering, administration, or advanced support.
Strong proficiency in Windows 11, Active Directory, Group Policy, and PowerShell scripting.
Experience with endpoint management tools such as Microsoft Intune, SCCM.
Knowledge of OS imaging, deployment methodologies, and automation.
Solid understanding of endpoint security, encryption, and compliance policies.
Strong analytical and troubleshooting skills with the ability to diagnose complex issues.
Collaborative mindset with a focus on continuous improvement.
Requirements
PC Desktop - Workstation, Active Directory, Desktop Hardware, MS Windows 10, Desktop Imaging
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Install, configure, and maintain Windows desktop operating systems (Windows 11) and associated hardware.
Manage and deploy software packages, patches, and updates using tools such as Microsoft Intune, SCCM or similar endpoint management platforms.
Develop and maintain system images, task sequences, and deployment automation.
Troubleshoot and resolve Level 2/3 desktop support issues, including OS, application, and driver-related problems.
Ensure endpoint security using tools such as Windows Defender, BitLocker, and group policy hardening.
Create and maintain technical documentation, standard operating procedures, and knowledge base articles.
Collaborate with security, networking, and systems teams to improve desktop performance, reliability, and compliance.
Monitor system performance, identify areas for improvement, and implement optimization strategies.
Provide technical guidance and mentorship to help desk staff and end users.
Windows server support as an escalation point for tier one and tier two support team members.
Required Skills:
Bachelor's degree in computer science (or related area) preferred. / Equivalent
Strong communication and customer service skills
Flexible and able to adapt to a rapidly changing environment.
Must be organized and able to manage projects of varying length.
Positive, self-motivated individual who can complete tasks independently.
3-5 years of experience in Windows desktop engineering, administration, or advanced support.
Strong proficiency in Windows 11, Active Directory, Group Policy, and PowerShell scripting.
Experience with endpoint management tools such as Microsoft Intune, SCCM.
Knowledge of OS imaging, deployment methodologies, and automation.
Solid understanding of endpoint security, encryption, and compliance policies.
Strong analytical and troubleshooting skills with the ability to diagnose complex issues.
Collaborative mindset with a focus on continuous improvement.
Requirements
PC Desktop - Workstation, Active Directory, Desktop Hardware, MS Windows 10, Desktop Imaging
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.