Dynamics Data Engineer Senior

Title:  Senior Dynamics Data Engineer
Location: Houston, TX
Duration: Fulltime
Compensation: 120-145K
Work Requirements: , Holders or Authorized to Work in the U.S. 

We are seeking a highly skilled and experienced Senior Developer specializing in Microsoft Dynamics 365 (Field Service or related) to join our Dynamic team. The ideal candidate will play a pivotal role in designing, developing, and implementing robust solutions that enhance our field service operations, improve customer satisfaction, and drive digital transformation. This role will collaborate closely with the product owner, business analyst, project manager, other developers, and cross-functional team to deliver robust, scalable, and innovative field service solutions that drive operational excellence and customer satisfaction.

Responsibilities

This role will be working alongside a product owner and mentoring other developers. Your day-to-day tasks will include:

• Lead the design and development with mobile UX focus, implementation of customizations, plugins, workflows, integrations, web resources, and refresh the instances within the Microsoft D365 Field Service environment.
• Lead technical discussions, provide architectural guidance, and set development standards and best practices.
• Configure and customize D365 Field Service modules, including work orders, scheduling, inventory, assets, and resource management.
• Integrate D365 Field Service with other Microsoft and Oracle applications using Power Platform, Azure Logic Apps, APIs, Power Platform, and third-party tools.
• Ensure code quality, security, and best practices through code reviews and technical documentation.
• Troubleshoot, debug, and optimize existing complex D365 Field Service solutions to ensure optimal performance and reliability.
• Work closely with product owner, business analyst, project manager, and stakeholder to gather requirements and translate them into technical specifications and solutions.
• Work with cross-functional teams to deliver end-to-end solutions, including testing, deployment, and post-implementation support.
• Actively participate in all Agile/Scrum ceremonies (sprint planning, daily stand-ups, reviews, retrospectives) to deliver solutions to user stories.
• Drive continuous improvement initiatives to enhance service efficiency, technician effectiveness, and report accuracy within the D365 platform.

Stay up to date with the latest D365 features, roadmap, best practices, proactively recommend improvements, mentor junior developers, and provide code reviews to ensure high-quality deliverables.

Non-Essential Duties: Performs other duties as assigned.

All employees shall be in compliance with the Client Health Safety and Environmental Policy and local, statutory and/or regulatory requirements at all times.

Qualifications

Skills and Abilities:

• In-depth understanding of the D365 Field Service module (scheduling board, agreements, customer assets, inventory, mobile app) and the broader Power Platform (Power Automate, Power Apps PCF, Power BI).
• Strong knowledge of Agile methodologies, particularly Scrum and Kanban.
• Excellent analytical and critical thinking skills to interpret complex data and user feedback for data-driven decision-making.
• Develop, maintain, and understand documentation related to application management, including, but not limited to, installation, maintenance, upgrades, patching, and support. Ensure systems documentation follows best practices and is up-to-date, accurate, and tested.
• Outstanding communication, presentation, and the ability to bridge the gap between technical and non-technical audiences.

Knowledge of:

• Strong proficiency in C#, .NET, JavaScript, HTML, Power Platform (Power Automate, PCF), and Azure services.
• Direct experience with D365 customization, configuration, workflows, and business rules.
• Experience with Azure services (Logic Apps, Functions, Service Bus) and integrating D365 with REST/SOAP APIs, Azure Logic Apps, and Data Export Service.
• Solid understanding of field service business processes, scheduling, resource management, and mobile solutions.
• Proficiency in with DevOps and Power Platform Build tools and pipelines, CI/CD, and automated testing.
• Experience with different integration patterns and architecture, multiple relational database management systems, understanding how applications use them, along with their security and integrity.
• Knowledge and proficiency in Microsoft Word, Excel, Project, and Visio.
• Knowledge of Cloud-based application technologies, security principles, MS Server Administration tools, and IIS.
• Knowledge plus on Exchange, SQL, SRS, MS Power Page, Power BI Dashboards and Reports, Oracle Fusion Cloud application and its database, and other related technologies.
• Experience with mobile Field Service applications API security concepts, D365 security roles and privileges strategy, and offline capabilities.
• Experience with platform backup/restore processes, auditing, monitoring, logging, and managing and maintaining SLAs/Escalations with Microsoft.
• Ability to work independently and as part of a collaborative team and manage multiple projects and priorities in a fast-paced environment.

Minimum Education and Certification:

• 7+ years of experience in software development, with at least 5 years focused on Microsoft D365 Field Service or related.
• Familiarity with CE Field Service components such as Work Orders, Scheduling, Asset Management, and Mobile applications.
• Bachelor's degree in computer science, IT, or related Microsoft D365 certifications.

Physical Demands:

• Frequently sits, uses hands and feet, reaches, speaks, and listens.
• Occasionally required to stand, walk, and stoops.
• Vision abilities include close vision, distance vision, color vision, and the ability to adjust focus.

Problem Solving and Innovation:

• Collaborate with ITBA/PM, product owners, and fellow developers to deliver outstanding support.
• Gather and assess data from various sources to identify the best solution according to requirements.
• Resolve complex technical challenges using personal expertise or thorough research.
• Works independently with minimal supervision.