Customer Support Representative

Overview

On Site
USD 20.00 - 28.00 per hour
Full Time

Skills

Customer support
Problem solving
Customer service
Technical communication
Remote Support
Call center
Microsoft Office
IBM Cognos TM1
NetSuite
Management
Video
Shipping
Recruiting

Job Details

Customer Support Representative | North County, San Diego | Contract to Hire

Are you passionate about helping people and looking for your next customer support role? This growing fitness company is looking for a customer support representative to join their team. If you have strong problem solving skills, technical aptitude, and a customer service background apply now!

Who You Are

  • 2-3 years of experience in a customer service role.
  • Posses strong technical, communication,and troubleshooting skills
  • Experience providing remote support to customers in a high-volume call center environment is a MUST!
  • Working knowledge of Microsoft Suite and NetSuite
  • Bachelor's degree or other relevant technical certifications is a plus!

What You'll Do:

  • Manage email tickets, phone calls, and chat functions
  • Request video diagnostics and make recommendations/order replacement parts
  • Assist with shipping and delivery questions.
  • Stay up-to-date on industry best practices and trends in customer support.

What To Do Now:
Please send your resume toif you believe this opportunity is worth exploring and you match the criteria listed.
We support and promote people of various backgrounds, from race, religion and gender to geographical area, university, lifestyle and personality type. Proven Recruiting is minority-owned, majority women, and is a strong advocate for diversity and inclusion in the broader community. Do not hesitate to apply now!

What does this position pay?
Compensation is determined by several factors which may include skillset, experience level, and geographic location.

The expected range for this role is $20.00 to $28.00 per hour. Please note this range is an estimate and actual pay may vary based on qualifications and experience.

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