Assistant Manager, Business Intelligence & Data Science (Lending Analytics)


On Site
Full Time


Policies and procedures
Time management
Business intelligence
Data Science
Credit risk
Credit cards
Real estate
Business analysis
Front office
Team leadership
Effective communication
Analytical skill
Requirements elicitation
Project management
IT infrastructure
Data integration
Data warehouse
Data processing
Data Visualization
Operational efficiency
Operational risk
Process management
Financial accounting
Cost accounting
Statistical models
Thought leadership
Staff management
Data mining
Risk analysis
Goal oriented
Project implementation
Word processor
Presentation software
Business administration
Market analysis
Regulatory Compliance
Microsoft Exchange

Job Details


NFCU is hiring an Assistant Manager, Business Intel & Data Science. The primary purpose of this job is to lead a team in providing credit risk analytics and business insights for lending portfolios including credit cards, auto, personal, real estate, student, and business. Responsibilities include monitoring performance and credit risk exposure, identification of emerging risks, and presenting analysis to inform strategic decision making. Assignments will include business analysis, front office requests, dashboards, reporting, automation, and model development. The ideal candidate will have experience leading teams, experience with one or more lending products, and hands-on experience with various data science tools. Successful candidates will exhibit effective communication, analytical skills as well as strong leadership qualities.

  • Assist with managing and leading business intelligence development, including requirements gathering, design, production implementation and maintenance
  • Oversee project management of multiple reporting, dashboard development, ad-hoc analysis and data initiatives
  • Assist with optimizing business operation performance by analyzing current and forecasting future performance to support strategic initiatives
  • Evaluate/develop/implement analytical techniques and best practices to gain a competitive advantage
  • Maintain understanding of business direction, environment and strategies and work closely with stakeholders to ensure analytic output addresses business needs
  • Assist with leading team to mine large datasets for new sources of information to better understand drivers of performance in branch portfolios
  • Collaborate with ISD to design and build the technology infrastructure necessary to achieve data-driven analytic solutions
  • Partner with internal business partners and external vendors to ensure successful data integration/engineering, and data warehousing
  • Ensure that data processing standards, guidelines, procedures, controls and best practices are followed across the department
  • Develop dashboards leveraging best practices in data visualization and champion the use across the department
  • Assist with managing the collection, correlation, analysis, and reporting of data and studies of organizational information to drive department operations, business decisions, and mitigate risk/loss
  • Assist with managing the maintenance of databases to ensure operational efficiency and reduce operational risk
  • Identify and resolve operational and performance gaps and obstacles; develop and implement changes and improvements
  • Lead the development of reports and solutions to establish and strengthen system controls, facilitate process management, data reconciliation, to improve services and products
  • Maintain thorough knowledge of and ensure compliance with applicable federal and state laws, rules, regulations and NFCU policies and procedures
  • Assist with developing and maintaining team-specific components of the Division Annual Financial Plan (AFP)
  • Participate in organization-wide project teams; monitor projects assigned to the department and ensure milestones are completed on schedule
  • Partner with senior management to ensure internal/external regulatory exam preparedness
  • Assist with developing and implementing new/updated policies, procedures, goals and priorities as necessitated by demands, changing conditions, and/or management request
  • Perform other duties as assigned

  • Advanced knowledge of applicable federal and state, laws, rules and regulations that govern the functions
  • Significant progressively responsible experience leading and managing an analytics operation, preferably in a large financial institution to include operational and regulatory risks and controls
  • Working knowledge of any of the following: asset/liability management, financial accounting, cost accounting, budgeting principles and practices, statistics, finance, and/or mathematic modeling
  • Working knowledge of banking/financial industry trends, products and services
  • Significant experience in the use of statistical modeling software (e.g. SAS or SPSS), and with QRM systems and software
  • Working knowledge of the concepts of asset-liability management
  • Significant experience demonstrating thought-leadership, initiative-taking, decision-making and creativity solving business problems
  • Significant experience managing multiple priorities independently and/or in a team environment to achieve goals
  • Significant experience in working with all levels of staff, management, stakeholders, vendors
  • Significant experience supervising and leading professional employees
  • Advanced organizational, planning and time management skills
  • Advanced research, data mining/querying, analysis, and reporting skills, including proficiency in sophisticated statistical methods and modeling, forecasting, and cost/benefit/risk analysis
  • Advanced skill in results-oriented leadership in a challenging environment
  • Advanced skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation
  • Advanced skill presenting findings, conclusions, alternatives and information clearly and concisely
  • Advanced skill producing desired results and achieving goals and objectives
  • Advanced skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes
  • Expert verbal and written communication skills
  • Expert database, word processing, spreadsheet, and presentation software skills
  • Bachelor's degree in Finance, Business Administration, or related field, or the equivalent combination of training, education, and experience

Desired Qualification(s)
  • Working knowledge of Navy Federal's policies, procedures, products, and services
  • Experience in leading and managing in diverse and complex operational environments

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526

About Us
You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

Military Times 2022 Best for Vets Employers

WayUp Top 100 Internship Programs

Forbes 2022 The Best Employers for New Grads

Fortune Best Workplaces for Women

Fortune 100 Best Companies to Work For

Computerworld Best Places to Work in IT

Ripplematch Campus Forward Award - Excellence in Early Career Hiring

Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

About Navy Federal Credit Union