6686 - Business Analyst (Local Sacramento Candidates Only)

Depends on Experience

Contract: Independent, W2, Corp-To-Corp, 24 Month(s)

  • No Travel Required


BABOKBusiness AnalystConfluenceDevelop softwareJIRAOracleOracle Service CloudService CloudSoftwareSoftware configuration

Job Description

The Application Development and Support team is looking for a responsible business analyst to work with our development team to help design, document, and test software solutions that improve business processes. Skills required include: project management, troubleshooting issues, administering and testing applications, eliciting requirements, and documenting business processes using workflows. Basic knowledge of software application architecture, development methodologies, and database systems are required.\
Job Responsibilities: 
* Elicit, develop, organize, document and simplify requirements 
* Develop requirements analysis documentation for projects in the approval process 
* Develop project documentation including technical specifications and user guides 
* Facilitate product implementation in conjunction with vendor 
* Develop software test plans 
* Conduct quality assurance testing for software systems 
* Run a project in an agile environment 
* Train users on software * Create as-is documentation for existing systems 
* Configure and maintain vended software, including but not limited to: 
** User Management 
** Software configuration and management 
** Software troubleshooting and user assistance 
** Update related documents utilized by the application 
** Basic workflow development
Qualifications and Experience: 

* Exceptional customer service foundation and practice 
* Ability to work in highly public and high pressure environment 
* 5+ years of business analysis and end-user interaction 
* 3+ years of implementing information technology projects and/or products 
* 2+ years of leading technology projects and/or product support 
* Bachelor’s Degree a plus 
* Knowledge of Business Analyst Book of Knowledge (BABOK) a plus 
* Experience with government clients is a plus


Desired Skills and Characteristics 
* Must present well and communicate in a professional manner even in high stress situations 
* Able to facilitate meetings 
* Able to establish and meet deadlines 
* Able to effectively communicate equally well with customers, technical staff, management and vendors 
* Must have excellent oral and written skills 
* Experience with Oracle Service Cloud is highly desirable 
* Experience with Xray Test Management tools is highly desirable 
* Experience teaching agile methodologies is highly desirable 
* Experience managing agile projects using JIRA and Confluence is required 
* Willing to learn new systems
* Willing to adapt to different management approaches