Overview
On Site
Depends on Experience
Full Time
Skills
Desktop Support
Troubleshooting
Tickets
Microsoft Operating System
MS Office
Active Directory
ServiceNow
Job Details
Job Description:-
- Hands on experience as deskside/Onsite support/local IT engineer.
- Strong Microsoft Operating System installation, Asset Mgmt and troubleshooting skills
- Knowledge of Network Equipments/Devices
- Strong experience in troubleshooting MS office (Outlook, Word, Excel, Powerpoint etc)
- Strong desktop support knowledge including hardware, software, and networking concepts
- To take ownership of user problems and be proactive when dealing with user issues
- Respond to enquiries from staff and help them resolve any hardware or software problems
- Maintain a log of any software or hardware problems detected
- Support users in the use of Computer equipment by providing necessary training and advice
- Administer Hardware maintenance for all desktop IT equipment
Skills / Attributes Required
- Relevant Desktop Support experience within a commercial environment
- Good knowledge of Windows 2003 / 2008 Server
- Strong knowledge of Windows XP / Vista / Windows 7
- A thorough knowledge of MS Office Suite
- Excellent telephone manner and good communication skills
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.