Information Technology Intern

Overview

On Site
Full Time

Skills

Information Technology
Customer service
Team building
Technical Support
Inventory management
Customer facing
Computer science
Computer hardware
Problem solving
Microsoft Office
Career counseling
FOCUS
Leadership
Facets
Management
Network
Communication
Multitasking
Productivity
Computer networking
Genetics
Law

Job Details

Overview

Discount Tire is the world's largest independent tire and wheel retailer, serving 38 states across the United States with more than 1,100 stores. The company is dedicated to providing the best tire and wheel buying experience in the industry, with a focus on providing excellent customer service and high-quality products.

Interns will be assigned to specific departments based on their interests and area of study; specific job functions will vary based on the department focus with interns being assigned a primary project to complete during their tenure. As an Information Technology intern at Discount Tire, you will have the opportunity to work with a team of experienced professionals and gain practical experience in a fast-paced, fun and challenging environment. You will have access to senior leadership and visibility to multiple facets of the business of Information Technology, with a program mission of "providing high potential students knowledge and experience to guide them in future career decisions."

Additional program specific activities will provide team building opportunities and the requirement to present to senior leaders within the IT business segments.

Responsibilities may include:
  • Provide technical support to internal users via phone, email, and in-person
  • Troubleshoot and resolve hardware and software issues
  • Install and configure software and hardware systems
  • Manage user accounts, permissions, and passwords
  • Assist with inventory management and asset tracking
  • Assist with network and system maintenance and upgrades
  • Work with the IT team on various projects, such as system upgrades, software deployments, and security enhancements
  • Document technical procedures and processes
  • Develop, automate, and test software for either customer facing or store facing applications


Requirements:
  • Currently enrolled in an accredited college or university, pursuing a degree in Computer Science, Information Technology, or a related field. Completion of a minimum of 2 years of course work with a minimum GPA of 3.2
  • Strong knowledge of computer hardware and software systems
  • Excellent problem-solving and troubleshooting skills
  • Ability to work independently and in a team environment
  • Excellent communication and interpersonal skills
  • Ability to multitask and manage multiple priorities
  • Willingness to learn and take on new challenges
  • Experience with Microsoft Office and other productivity tools


Benefits:
  • Paid internship with a competitive salary
  • Opportunity to gain practical experience in a fast-paced and challenging environment
  • Exposure to various aspects of information technology
  • Networking opportunities with professionals in the industry
  • Chance to learn from experienced mentors and gain valuable career advice and guidance
  • Possibility of future employment opportunities after graduation.
  • We are an equal opportunity employer, committed to diversity and inclusion in the workplace. We encourage all qualified candidates to apply.


Discount Tire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law.