Application Developer

100% TELECOMMUTE

Summary:

• Responsible for working on a production support team role supporting inbound/outbound claims/encounters/enrollment data using a variety of data sources in a dynamic and fast paced environment with high customer support level expectations.
• Works closely with business users and IT groups to identify application development solutions, new or modified programs, re-use of existing code through the use of program development software alternatives, or integration of purchased solutions or a combination of the available alternatives.
• Provides analysis of business and user needs, environmental health, documentation of requirements, and translation into proper system requirement specifications.
• Devises, modifies procedures/processes, and/or consults with delivery teams to solve complex problems considering computer equipment capacity and limitations, operation time, and form of desired results.
• Not only possesses full technical knowledge of most phases of systems analysis, but also considers the business implications of the application of technology to the current and future business environment.
• The advisor role has added expectations in regards to leadership, mentoring, and overall skill levels
  
  
  
  

Responsibilities:

• Works in an environment with rapidly changing business requirements and priorities.
• Can manage workload of production support "shift left" activities where possible to save time and lessen response time for customers. Utilizes automation where possible and do enhancements as needed.
• Ensure that SLA's for scheduled jobs are adhered to by team and vendor resources.
• Assist in support during hours of operation and possible after-hours production emergencies.
• Monitoring, ticket triaging and completion, issue/root cause analysis and resolution.
• Gather requirements, designs, constructs and delivers solutions.
• Designs/develops/unit tests code updates to fix reported defects/problems.
• Exceptionally strong analytical skills.
• Manages escalated outages owning them from end to end as a technical lead independently with little to no support from a Manager.
• Coaches team on existing system structure, constraints and deficiencies with supported applications.
• Can manage all aspects of application support within scope including software upgrades, integrations maintenance, database maintenance, end user support, trouble shooting, auditing systems and problem solving.
• Removes obstacles and barriers to allow team members to do their jobs and escalate appropriately.
• Able to include technical debt remediation work into current workload without having to be directed from management.
• Able to participate in portfolio project work from production support perspective while maintaining current workload/meeting current deadlines.
• Able to identify potential/future issues, present a variety of solutions, and implement them in order to resolve these issues prior to them occurring/escalating.
• Able to prepare and coordinate communications to stakeholders.
• Can step in and act as a team lead in the absence of the manager.
• Recognized internally as "the go-to person" for the most complex assignments.
  
  
  
  

Required:

• Above all else - great attitude, passion, collaborative, great communicator (spoken & written).
• Must have extensive knowledge working with version control tools like GIT.
• Process-oriented mindset and ability to change/adapt quickly.
• Creative problem solving - following an issue through to its logical conclusion and escalating where necessary.
• Bachelor's degree in Engineering or a related discipline, 5+ years of solid, diverse work experience in IT.
• Knowledge of Health Care (Medicare/Medicaid, Members, Providers, Claims, etc.) - 5+ years of experience
• Technologies:
  
  
  • AWS - 5 + years of experience
  • Microsoft Office (Word, Excel, Visio) - 5+ years of experience
  • Microsoft SQL Server (SQL Server Management Studio, Integration Services (SSIS)) - 5+ years of experience
  • Edifecs - 5+ years of experience
  • EDI Healthcare - 5+ years of experience
  
  

• Above all else - great attitude, passion, collaborative, great communicator (spoken & written).
• Must have extensive knowledge working with version control tools like GIT.
• Process-oriented mindset and ability to change/adapt quickly.
• Creative problem solving - following an issue through to its logical conclusion and escalating where necessary.
• Bachelor's degree in Engineering or a related discipline, 5+ years of solid, diverse work experience in IT.
• Knowledge of Health Care (Medicare/Medicaid, Members, Providers, Claims, etc.) - 5+ years of experience
• Technologies:
  
  
  • AWS - 5 + years of experience
  • Microsoft Office (Word, Excel, Visio) - 5+ years of experience
  • Microsoft SQL Server (SQL Server Management Studio, Integration Services (SSIS)) - 5+ years of experience
  • Edifecs - 5+ years of experience
  • EDI Healthcare - 5+ years of experience
  
  

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.


It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.